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Skills
Accountingunmatched
Accounts Receivableunmatched
Billingunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Data Analysisunmatched
Data Qualityunmatched
Dental Insuranceunmatched
Health Insuranceunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Operational Auditunmatched
Oracle Applicationsunmatched
Peoplesoftunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Process Improvementunmatched
Public/Media/Press/Analyst Relationsunmatched
Quality Metricsunmatched
Service Level Agreement (SLA)unmatched
Strategic Planningunmatched
Time Managementunmatched
Treasuryunmatched
Vision Planunmatched
Writing Skillsunmatched
Description
Position: Accounting Operations Analyst I
Location: Philadelphia, PA
Duration: 6+ Months
Please note, this team is onsite Monday, Tuesday, & Wednesday.
Job Summary:
• Using established procedures to correctly identify and input premium & non-premium payments into the corresponding systems
• Perform required cross-checks to ensure quality and integrity of data entered
• Adhere to departments controls to ensure tasks are completed in alignment with MAR controls
• Utilize various systems to research payments received in-house or presented via bank imaging tools
• Collaborate with internal business partners such as Accounting, Billing, and AR to ensure payments are allocated and/or reconciled appropriately
• Build relationships with external business partners to include bank vendors in research and resolution of payment issues
• Understand the time constraints and deadlines associated with payment research and application to ensure all Service Level Agreements (SLAs) are met
• Complete batching and prepping of incoming mail in alignment with internal controls
• Ensure timely research and application of payments generated on daily exception report in alignment with peak and off-peak periods (i.e. Open Enrollment)
• Have insight into the types of payment adjustments, their use, and customer impact
• Understanding of how daily deliverables impact internal and external business partners as well as the overall customer experience
• Research and complete inquiries in accordance with internal SLAs
• Maintain departmental production and quality metrics
• Transmit checks via RDC (Remote Deposit Capture) & Virtual lockbox & complete appropriate reporting
• Suggest, develop, and implement process improvements
• Awareness of expected outcomes of daily deliverables and proactive resolution of exceptions
• Perform other tasks as business needs require
• Will participate in projects as needed
Qualifications:
• Bachelor’s Degree or equivalent with up to 2 years relevant work experience
• Ability to effectively manage competing priorities
• Ability to actively engage with team members in completion of daily tasks, problem resolution, and strategic planning
• Ability to analyze data and draw logical conclusions as to root cause
• Must be able to function in a fast-paced environment, with a strong emphasis to details
• Excellent written and verbal communication skills
• Proficient with Microsoft Excel, Word, and Outlook
• Treasury experience in Healthcare / Insurance Industry preferred
• Having knowledge of Oracle applications and PeopleSoft experience is preferred
Benefits:
We offer a competitive compensation package that includes:
· [Pay Rate]: $23 per hour W2
o Note: Pay rate will be commensurate with experience.
· Medical for full time employees
· Dental, and Vision Insurance
· Life Insurance, Short-Term Disability, Long-Term Disability, etc.