Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
Accounting Operations Specialist
Location: Onsite, Norfolk, Virginia Corporate Office
Status: Full Time, Non-Exempt
JOB SUMMARY: The Accounting Operations Specialist is responsible for identifying, researching, and managing unclaimed funds. This position also serves as the backup to the Accounting Operations Supervisor, who coordinates the connection and disconnection of utility systems and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management.
Research and Identification:
I nvestigate and identify accounts and assets that have been classified as unclaimed or abandoned, including uncashed checks.
Conduct research using internal and external databases to trace the rightful owners of unclaimed funds.
Verify ownership and ensure all necessary documentation is obtained to release funds to the rightful claimant.
Processing and Documentation:
Review and process unclaimed property reports in accordance with state and federal laws.
Prepare reports and maintain detailed records of unclaimed funds, including transaction history, claimant information, and relevant correspondence.
Ensure compliance with state-specific unclaimed property laws and filing deadlines for property reports.
Compliance & Regulations:
Stay current on federal and state regulations regarding unclaimed property and unclaimed funds reporting.
Ensure compliance with state escheatment laws and other legal requirements for unclaimed funds.
Maintain confidentiality and security of sensitive financial data duri ng the claims process.
Customer Service:
Provide excellent customer service by answering inquiries from agencies, claimants, and internal teams about unclaimed property status or claims process.
Act as a liaison between the organization, state agencies, and claimants to ensure smooth claims resolution.
Reporting & Auditing:
Assist in preparing annual reports and filings for unclaimed property, ensuring all necessary documents are submitted by deadlines.
Participate in audits or reviews of unclaimed funds to ensure accuracy and compliance.
Prepares HUF work monthly to tie to the reconciled balance provided by the Corporate Accountant.
Utility Payments & Processing of Utility Deposits:
Serve as a backup for making utility payments
Serve as a backup for researching utility deposits
MINIMUM REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
High school diploma, plus 1-3 years of experience in accounting, finance, or a related field, with specific experience in unclaimed property or claims processing (preferred)
Good organization skills with the ability to prioritize and multi-task under tight deadlines and in a fast-paced environment
Very strong Microsoft Office skills, along with the technical aptitude to learn MRI and Yardi accounting systems
Self-motivated and able to work independently and collaboratively
Strong oral and written communication and listening skills
Ability to assimilate and summarize large quantities of data precisely and succinctly
AMERICANS WITH DISABILITY SPECIFICATIONS
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.
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WHAT WE OFFER:
Competitive Salaries & Bonuses
Medical, Dental & Vision Plans
401(k) Plan with Employer Matching Contributions
Paid Time Off (PTO) & 10+ Paid Holidays
Paid Parental Leave
Paid Birthday Off (Multifamily)
Flexible Spending Accounts
Company-Paid Long-Term Disability
Company-Paid Life Insurance
Short-Term Disability
Health Savings Account with Employer Contributions
Pre-Tax Commuter Benefit (Corporate)
Wellness Perks
FinFit Financial Wellness Program
Legal Resources
Employee Apartment Discount
Employee Referral Program
Employee Assistance Program
Tuition Reimbursement
Insta Pay Eligible
Volunteer & Community Service Opportunities
Employee Recognition & Awards
Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.
Veteran Friendly
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Job Details
Job Family HGM Finance & Accounting
Pay Type Hourly
Employment Indicator Full Time
Education Level High School
Hiring Min Rate 24.67 USD
Hiring Max Rate 27.88 USD