Job Description
Key Responsibilities:
- Own assigned customer accounts, keeping balances, credits, and open issues accurate and current
- Apply cash receipts accurately and timely, and resolve unapplied cash promptly
- Manage collection activity for assigned accounts, follow up on past-due balances, and enforce payment terms
- Monitor customer credit limits and account risk; recommend changes or escalation when needed
- Research deductions, chargebacks, and payment discrepancies and coordinate resolution with Revenue Recovery and Logistics
- Partner with Sales to provide clear updates on account health, DSO, margin trends, and financial risks
- Work with Invoice Processing to confirm invoices are uploaded correctly and customer portals are reviewed on schedule
- Complete assigned month-end close activities, account reconciliations, and supporting schedules
- Track key AR metrics, maintain process documentation, and implement practical process improvements
Required Qualifications:
- 2+ years of Accounts Receivable, cash application, collections, credit, or related accounting experience
- Bachelor's degree in accounting, finance, business, or a related field preferred, or equivalent work experience
- Working knowledge of cash application, collections, credit, deductions, and account reconciliation
- Strong analytical, problem-solving, organizational, and attention-to-detail skills
- Proficiency in Excel and experience with ERP systems and customer payment portals; Acumatica experience preferred
- Clear communication skills and the ability to manage priorities and work effectively with Sales and cross-functional teams
Desired Qualifications:
- Master's degree in accounting, finance, business or a related field
- Experience improving or automating accounts receivable processes
- Acumatica or similar ERP experience
- Experience with customer deductions, chargebacks, disputes, and payment portals
Skills
Accountingunmatched
Accounting Closeunmatched
Accounts Receivableunmatched
Accounts Receivable Managementunmatched
Accounts Receivable Processingunmatched
Billingunmatched
Cash Applicationsunmatched
Chargebacksunmatched
Communication Skillsunmatched
Credit and Collectionsunmatched
Cross-Functionalunmatched
Documentationunmatched
ERP (Enterprise Resource Planning)unmatched
Financeunmatched
Financial Riskunmatched
Financial Trend Analysisunmatched
Logisticsunmatched
Metricsunmatched
Partner Salesunmatched
Process Improvementunmatched
Reconciliationunmatched
Riskunmatched
Salesunmatched
Time Managementunmatched
Unapplied Cashunmatched
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