Accounting, Administrative Skills, Business Ethics, Continuous Improvement, Cost Control, Customer Experience, Customer Relations, Dental Insurance, Distribution Services, Employee Assistance Plan, Establish Priorities, Financial Control, Mail Processing, Process Improvement, Purchasing/Procurement, Reconciliation, Sales Operations, Telephone Skills, Vision Plan, Wholesale Industry
Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise, and quality service.
Now is the best time to join Johnstone Supply. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.
Responsibilities:
Accounting Duties
- Takes incoming calls from customers and assists them in a courteous manner.
- Receives payments and applies payments to customer accounts. Reconciles received payments against accounts and notes any discrepancies.
- Calls on accounts to encourage payment. Updates accounts with notes.
- Prepares checks for bank deposit using approved company methods.
- Assists with reconciliation of cash drawer and processing deposits.
- Prepare outgoing mail affixing postage and sealing envelopes.
Other Office Duties
- Performs day-to-day clerical and office functions as needed, which may include reporting, filing, data-processing, sorting incoming mail, answering phones, preparing written and electronic correspondence, coordinating activities, scheduling, monitoring and purchasing office supplies, and other clerical duties.
- May provide administrative and clerical support to management and other departments, which may include sales, operations, branch locations, purchasing, accounting and warranty processing.
- Assists with special duties and assignments as needed to support the efficient functioning of the store or group, as assigned by the Controller.
General Results and Responsibilities
- Adheres to all company policies, procedures, standards and business ethics codes.
- Maintains professional communication when interacting with customers and coworkers. Treats all customers and coworkers with a helpful and courteous attitude.
Qualifications:
High School Diploma / GED required OR equivalent combination of education and experience
Experience working in a wholesale or retail environment
Experience communicating via phone, E-mail, and Text.
Physical Demand:
While performing the duties of this job, the employee is regularly required to stand; sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Company Values:
We’re also interested in hiring a great candidate that holds these values so we can further build a strong company culture:
- Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
- Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.
- One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
- Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
- Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.
Benefit Overview:
At Johnstone Supply, we recognize that our employees’ growth, well-being, and success drives the company’s success. We offer a competitive wage, in addition to health and wellness benefits including medical, dental, vision coverage, and options for supplemental care. We provide the resources you need to take charge of your well-being, including:
- Competitive Paid Time Off (PTO)
- Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting
- Holiday pay – we recognize and pay our employees for 7.5 holidays per year
- Paid Parental Bonding Time
- Employer subsidized medical, dental, and vision plans
- Employer paid life insurance and short-term disability
- Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
- 24/7 Access to virtual care/telehealth options
- Health Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)
- Wellbeing program with opportunity to earn reduced medical costs
- Employee Assistance Program (EAP) for you, and your family
- Tuition reimbursement
- Employee referral bonus program
- Employee service milestone recognition program
We understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.
EOE & E-Verify Participating Employer.