Accounting, Accounts Payable, Accounts Receivable, Accounts Receivable Management, Accounts Receivable Processing, Administrative Skills, Analysis Skills, Case Management, Cash Management, Continuous Improvement, Credit Cards, Customer Escalations, Data Entry, Data Processing, Data Quality, Detail Oriented, Disbursements, Due Diligence, ERP (Enterprise Resource Planning), Federal Laws and Regulations, File Management, Finance, Financial Operations, Financial Systems, Financial Trend Analysis, Literacy, Maintain Compliance, Microsoft Excel, Nonprofit, Organizational Skills, Payment Processing, Problem Solving Skills, Reconciliation, State Laws and Regulations, Time Management, Variance Analysis
Description
Accounts Payable/Accounts Receivable Administrator (2026-57)
SUMMARY
The Accounts Payable/Accounts Receivable Administrator supports the organization’s financial operations by managing accounts receivable and disbursement processes, ensuring accuracy, compliance, and timely resolution of transactions. This role is responsible for bank reconciliations, payment processing, dispute resolution, collections support, escheatment activities, and maintaining ACH payment information. The position requires strong analytical, problem-solving, and organizational skills, along with proficiency in ERP systems and digital tools to support process efficiency, data accuracy, and continuous improvement across AR and AP functions.
This is a mostly remote position and the successful candidate will reside within a 125 mile radius of their assigned location. If the successful candidate lives within this radius of our downtown Manhattan office, they will be asked to come in office once a month. The salary range for this position is location based with quarterly incentive opportunities:
- Buffalo, NY | Atlanta, GA - $52,500 - $55,700
- Johnston, RI - $53,500 - $56,600
- Philadelphia, PA | Voorhees, NJ - $55,500 - $59,200
- Boston, MA - | Washington D.C. - $58,200 - $61,600
- New York, NY - $62,000 - $65,500
The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
ESSENTIAL FUNCTIONS
- Perform bank reconciliations task and resolve discrepancies, ensuring process accuracy and attention to detail.
- Handle credit card and ACH disputes and returns, including investigation and resolution, using problem-solving skills.
- Support AR process integrity, including payment application and collections for more complex or escalated cases.
- Assist with the escheatment process, including voiding outstanding checks, ensuring accuracy of data within the ERP system and case management tools, and supporting due diligence efforts and state reporting requirements.
- Conduct analytical review and variance analysis of AR transactions to identify discrepancies, analyze trends, and proactively self-review for issues.
- Process daily case-related disbursements, including checks, wires, and ACH payments
- Enter voided check data, reissue payments, and manage cash available file
- Work with the Panel Relation’s team to create, monitor, and maintain arbitrators’ ACH payment details, including handling related inquiries and ensuring accuracy and timely updates.
- Demonstrate a continuous learning mindset by seeking feedback and building new skills.
- Perform any additional tasks assigned to support department and organizational objectives
- Utilize ERP systems and digital tools to streamline AR and AP processes, demonstrating technology proficiency and data literacy.
- Attend on-site and virtual meetings and training sessions; demonstrate regular, reliable, and predictable job attendance.
EDUCATION & EXPERIENCE
- A minimum of an associate’s degree in accounting required
- Bachelor’s degree in accounting, Business, Finance, or equivalent experience preferred
- 1-3 years of accounts payable and account receivable experience; or an equivalent combination of education and experience
- Experience with ERP/financial systems and Microsoft Excel (intermediate) preferred
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
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American Arbitration Association Inc.