Accounts Payable Associate

Location: Independence, OH

About Redwood 

At Redwood Living, Inc. (“Redwood”), we believe our success is driven by the people who power us. We are proud to be a multi-state employer with a growing team of over 650 employees committed to building neighborhoods and careers that thrive. Our employees are passionate, talented, and empowered to make decisions that positively impact the lives of our residents. From on-site teams to corporate leadership, every Redwood team member plays a vital role in delivering exceptional experiences. We foster a culture rooted in integrity, open communication, and a commitment to exceeding expectations. 

As we continue to expand our footprint and grow our team, we seek individuals who share our values and are excited to contribute to a dynamic, forward-thinking organization. At Redwood, you’ll find more than a job - you’ll find a place to grow, lead, and make a difference. 

We live by eight core values that guide everything we do: 

• Do One Thing Really Well 
• Be Entrepreneurial 
• Serve Those You Lead 
• Deliver More Than Expected 
• Communicate Openly and Honestly 
• Instill Family and Team Spirit 
• Demonstrate Integrity and Authenticity 
• Be Nice and Have Fun 

Position Overview:

Under the general direction of the Accounts Payable Supervisor, the Accounts Payable Associate will be responsible for providing financial, administrative and clerical support by ensuring payments are complete and expenses are controlled by processing, verifying and reconciling invoices according to established policies and procedures in an efficient, timely and accurate manner. As such, you will be expected to act as a Redwood brand ambassador, promote our brand and provide the best resident experience possible.

All Redwood employees are expected to conduct all organizational business and practices in accordance to Redwood company policies.

Duties & Responsibilities

• Scan and upload invoices into accounting system
• Match purchase orders, receipts, and invoices to ensure accuracy before processing payments
• Communicate with vendors to resolve payment discrepancies or inquiries
• Collaborate with internal departments to ensure timely and accurate processing of invoices
• Review services performed and/or goods received
• Charge expenses to appropriate properties and accounts by analyzing invoices and employee expense reports. 
• Match invoice to work order and verify contracts where applicable
• Reconcile processed workflows by verifying any missing information and that all approvals have been provided
• Request updated insurance and workers compensation certificates from required vendors
• Review vendor accounts by monitoring discount opportunities, reconciling vendor statements, requesting documents and ensuring credit is received for outstanding balances
• Provide accurate and effective document preparation and records management relative to the AP function in our database
• Serve as a liaison for internal and external clients
• Protect organization’s value by keeping information confidential
• All other related duties, as assigned

Required Skills:

• Respectfulness, trustworthiness, empathy and leadership
• The ability to work under pressure
• Excellent time management skills
• Strong communication skills and general business acumen
• The ability to communicate and interact with employees at all organizational levels
• Proven ability to plan, organize and implement multiple tasks/projects on a concurrent, real-time basis
• Customer service orientation and negotiation skills

• High school diploma or equivalent required
• Minimum of 2 years of experience in accounts payable or a similar financial role
• Proficiency with accounting software and Microsoft Office, particularly Excel
• Strong understanding of basic accounting principles and accounts payable processes
• Excellent organizational skills and attention to detail
  

• Experience working in the real estate, rental, or leasing industry
• Familiarity with ERP systems such as Yardi
• Knowledge of regulatory compliance and internal control standards related to accounts payable
• Ability to analyze financial data and assist with process improvements
• Strong communication skills to effectively liaise with vendors and internal teams

Physical Requirements:

• Must be able to use standard office equipment such as computers, desk phones, cell phones, photocopiers, etc.
• Must be able to navigate stairs occasionally, particularly in the event of elevator outages or during emergency situations
• Must be able to sit for extended periods of time, stand, bend, and walk with the ability to lift 30 pounds occasionally

Attendance and Scheduling:

• Punctuality and consistent attendance are essential for success in this role, and employees must adhere to set start times and assigned schedules
• Occasional travel may be required for team outings, training sessions, or company-sponsored events, estimated at less than 5% annually
  

Work Environment:

• Job is performed in a professional office environment
• Exposure to varying indoor temperatures depending on location in the building and season
• Combination of natural daylight and standard office lighting throughout the workspace
• Movement across multiple flooring types, including tile, carpet, and other transitions
• An open workspace layout, defined by a shared space without traditional enclosed offices or high-walled cubicles, may introduce distractions or reduce privacy
• Possibility of shared desk spaces