Accounts Payable Lead

Summary:

The Accounts Payable Lead is responsible for the daily technical output of the Shared Service Center AP team while reporting directly to the AP Manager and assisting with leading the team of AP specialists. This role focuses on ensuring operational stability by overseeing the daily workflow, resolving complex processing issues, and serving as the primary lead for onboarding and training new team members. This position is critical in maintaining the technical standards and accuracy required for a high-volume, multi-unit environment.

Essential Functions & Responsibilities

Onboarding & Technical Training

• New Hire Onboarding: Lead the functional onboarding process for all new AP Specialists, ensuring they are integrated into the Shared Service Center environment.
• System Training: Provide hands-on training for ERP systems (e.g., ServiceTitan, Sage Intacct) and AP automation tools to ensure all team members utilize technology effectively.
• Knowledge Transfer: Maintain and update training manuals and desk-top procedures to ensure consistent processing across the team.

Operational Oversight & Execution

• Workflow Management: Direct the daily distribution of work among AP Specialists to ensure all invoices are processed within established Service Level Agreements (SLAs).
• Hands-on Processing: Maintain responsibility for high-complexity invoices, including those requiring advanced job costing or multi-entity allocations.
• Dispute Resolution: Act as the first point of escalation for vendors and internal stakeholders to resolve complex billing discrepancies and 3-way match errors.
• Quality Review: Perform regular audits of team entries to ensure accurate General Ledger (GL) coding and adherence to company financial policies.

Financial Close & Compliance

• Month-End Support: Execute essential AP-related tasks to support the monthly accounting close, including the preparation of accrual data and the review of aging reports for the AP Manager.
• Statement Reconciliation: Oversee and perform monthly reconciliations of major vendor accounts to ensure the accuracy of the AP sub-ledger.
• Vendor Master Maintenance: Assist in the oversight of the centralized Vendor Master File, ensuring proper W-9 documentation and 1099 compliance.
• Payment Execution: Prepare and verify payment runs for accuracy and timeliness, ensuring all disbursements meet documentation standards, vendor terms, and established SLAs.
• Overall: Performs other duties as assigned.

Requirements

• Experience: 10+ years of progressive experience in accounts payable or accounting.
• Leadership Skills: Proven experience in a "lead" or "senior" capacity, with a passion for mentoring and developing the technical skills of others.
• Technical Proficiency: Advanced knowledge of ERP systems (e.g., ServiceTitan, Sage Intacct, NetSuite) and Microsoft Excel (Pivot Tables, VLOOKUPs).
• Analytical Ability: Strong research skills with the ability to identify root causes of processing errors and implement corrective actions.
• Communication: Exceptional interpersonal skills to collaborate with field operations and manage vendor relationships professionally.
• Education: Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred.

Benefits:

We invest in the whole you — your health, your family, and your future. When you join us, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.

• Medical Insurance: Comprehensive medical coverage with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA.
• Dental Insurance: Dental coverage with low weekly premiums.
• Vision Insurance: Vision coverage with low weekly premiums.
• Basic Life and AD&D Insurance: Company-paid basic Life and AD&D insurance.
• Long-Term Disability: Company-paid Basic Long-Term Disability coverage.
• Short-Term Disability: Optional Voluntary Short-Term Disability coverage.
• Additional Life Insurance: Optional additional life insurance coverage available.
• Retirement Plan: Traditional 401(k) and Roth 401(k) options with company match!
• Supplemental Health Plans: Including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program.
• PTO and Paid Holidays Available