Accounts Payable Manager - Americas

We are seeking an experienced, hands-on Accounts Payable Manager to lead our AP function while remaining deeply embedded in day-to-day operations. This is a working manager role -- the right candidate is equally comfortable managing a team and processing invoices, resolving escalations, and administering our Coupa procure-to-pay platform directly. This individual will own the full AP cycle, drive process discipline and operational accuracy, and serve as the organization's primary Coupa subject matter expert. The ideal candidate brings deep Coupa platform expertise -- including system configuration, supplier enablement, workflow administration, and ongoing system optimization -- alongside a strong AP operational foundation. This role is a critical cross-functional partner to Procurement, Supply Chain, and Finance, and plays a central role in ensuring AP runs as a high-performing, well-controlled function that scales with business growth. Responsibilities: As the AP Manager - Americas, you will: Lead, manage, and develop a team of AP Specialists while actively participating in day-to-day AP operation Set clear expectations and provide regular coaching, feedback, and development support for direct reports Oversee workload distribution and ensure timely, accurate invoice processing and payment execution Serve as an escalation point for complex invoice disputes, vendor payment issues, and exception handling, and resolve them directly when needed Serve as the primary Coupa system administrator and internal subject matter expert, owning configuration, maintenance, and ongoing optimization of the platform Manage Coupa system settings, workflows, tolerance rules, matching configurations, and user access controls Lead supplier enablement efforts within Coupa, including onboarding, cXML/EDI setup, supplier portal administration, and support Collaborate with IT, Procurement, and Finance to design, test, and implement Coupa workflow enhancements, module expansions, and system upgrades Develop and maintain Coupa reporting, dashboards, and analytics to support AP performance monitoring and Finance leadership visibility Troubleshoot Coupa system issues, coordinate with Coupa support as needed, and drive resolution of platform-level problems Maintain system documentation including configuration guides, workflow maps, and user training materials Oversee and directly participate in invoice processing, including PO matching, receipt validation, and three-way match reconciliation Review and approve invoices, payment runs, and exception queues, maintaining strong controls and payment accuracy Monitor and manage the AP aging and payment schedules, proactively identifying and resolving bottlenecks that impact payment cycles Serve as a senior point of contact for strategic vendor accounts, managing escalations and maintaining strong, professional relationships Oversee vendor onboarding and setup within Coupa, ensuring accurate vendor master data and compliance with onboarding requirements Partner with Procurement and Supply Chain to support vendor negotiations, improved payment terms, and early payment discount programs Monitor vendor account health and proactively address recurring invoicing, payment, or communication issues Own AP month-end close activities including accruals, account reconciliations, and AP subledger to GL tie-out Prepare and deliver regular AP reporting to Finance leadership, including aging analysis, payment metrics, and open liability reporting Ensure compliance with internal financial controls, AP policies, and audit requirements; support internal and external audit requests Partner with FP&A and Treasury on cash disbursement forecasting and payment timing optimization Identify, design, and implement AP process improvements that increase efficiency, reduce manual effort, and strengthen controls Develop and maintain standard operating procedures (SOPs) for all core AP and Coupa workflows Partner cross-functionally with Procurement, Supply Chain, Operations, and Finance to align AP operations with broader business objectives Support ERP integration efforts, system migrations, and business combination activities that impact the AP function