Forward Air Corp logo

Accounts Payable / Receivable - Intermodal

Forward Air Corp
  • Oak Brook, IL
  • $50,000 Per Year
3 days ago

Job Description

Compensation: Starting at $50,000 per year

Schedule: Mon - Fri 7am - 4pm

The Shared Services (Accounts Payable / Receivable) Coordinator provides timely, accurate, and customer-focused support across a variety of shared services, accounting, and operational functions. They work closely with terminals, operations, accounting, customers, and vendors to ensure financial transactions, billing activities, and administrative processes are completed efficiently and accurately. They process transactions, maintain records, resolve routine inquiries, and support workflow execution across multiple functional areas.

Responsibilities

  • Support accounts payable (AP), accounts receivable (AR), billing, settlements, credit, collections, and related activities as business needs require.

  • Process financial transactions accurately and in compliance with established procedures, internal controls, and company policies.

  • Review invoices, storage bills, toll-related charges, and other operational expenses for accuracy and completeness.

  • Assist with invoice submission, payment processing, and accounts payable support activities.

  • Support settlement processes by preparing documentation, maintaining records, and coordinating required information.

  • Review customer and vendor account information and assist with resolving routine discrepancies.

  • Communicate with terminals, operations teams, customers, and vendors to research and resolve billing, payment, toll, storage, and account-related issues.

  • Assist with billing activities, rate validation, and invoice accuracy reviews to support customer satisfaction and revenue integrity.

  • Maintain organized records, documentation, and audit support files across all supported functions.

  • Monitor shared inboxes, workflow queues, and assigned tasks to ensure timely service delivery and issue resolution.

  • Support month-end and periodic accounting activities through data gathering, record maintenance, and transaction processing.

  • Assist with data collection, reporting, and basic reconciliation activities to support operational and financial performance.

  • Support training, system updates, testing activities, and implementation of process enhancements within shared services operations.

  • Collaborate across accounting, operations, and terminal teams to ensure efficient workflow execution and a high level of customer service.

  • All other duties as assigned to meet evolving business needs.

Qualifications

  • Education: High school diploma or GED equivalent required; Undergraduate degree in a related field preferred.

  • Certification/Licensure: Relevant certifications in accounting, bookkeeping, accounts payable, accounts receivable, or related disciplines are a plus.

  • One or more years of experience in accounts payable, accounts receivable, billing, settlements, shared services, customer service, transportation administration, or related operational support functions preferred.

  • Transportation, trucking, logistics, intermodal, or freight industry experience preferred.

  • Experience working with ERP, accounting, transportation management, or business systems such as Oracle, SAP, Workday, Sage, or similar platforms preferred.

  • Strong attention to detail and ability to process high volumes of transactions accurately and efficiently.

  • Ability to prioritize multiple tasks, meet deadlines, and adapt to changing business needs in a fast-paced environment.

  • Effective verbal and written communication skills with the ability to work collaboratively across accounting, operations, and terminal teams.

  • Basic analytical and problem-solving skills with the ability to identify discrepancies and escalate issues appropriately.

  • Demonstrated discretion and confidentiality in handling and protecting sensitive information.

  • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)

  • Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting).

Numbers & Facts

LocationOak Brook, IL
IndustryTransport and Storage - Materials
Company Size2,500 to 4,999 employees
Year Founded1981
Websitehttps://www.forwardair.com/content/careers-0

About Company

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

The foundation product for Forward Air is our expedited linehaul service, offering consistent and reliable transit and on-time, damage-free deliveries. By locating terminals on or near airports and maintaining a scheduled transportation network, we are able to arrange for convenient and consistent service with broad geographic coverage. Shipments of varying sizes (TL/LTL) are received at our terminals and transported by contracted service providers either (1) on a direct truck to the destination terminal, (2) through our Columbus, Ohio central sorting hub, or (3) through one of our 12 regional hubs, where they are unloaded, sorted, and reloaded in rapid fashion. After reloading the shipments, our contracted service providers deliver them to the destination city for early morning recovery. Through our Forward Air Complete® cartage service, customers also can have shipments picked up from the shipper, delivered to the final consignee, or transferred at the airport, simplifying the freight management processes. These options allow us to maximize handling efficiency of each shipment while minimizing freight loss and damage, improving transit times over traditional ground transportation.

Skills

  • Accountingunmatched
  • Accounting Certificationsunmatched
  • Accounts Payableunmatched
  • Accounts Receivableunmatched
  • Analysis Skillsunmatched
  • Billingunmatched
  • Bookkeepingunmatched
  • Business Solutionsunmatched
  • Cargo/Freightunmatched
  • Communication Skillsunmatched
  • Corporate Policiesunmatched
  • Credit and Collectionsunmatched
  • Cross-Functionalunmatched
  • Customer Relationsunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Data Collectionunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • ERP (Enterprise Resource Planning)unmatched
  • Establish Prioritiesunmatched
  • File Auditsunmatched
  • Financial Transactionsunmatched
  • Information/Data Security (InfoSec)unmatched
  • Logisticsunmatched
  • Microsoft Excelunmatched
  • Microsoft Outlookunmatched
  • Microsoft PowerPointunmatched
  • Microsoft Product Familyunmatched
  • Microsoft Windows Operating Systemunmatched
  • Microsoft Wordunmatched
  • Multitaskingunmatched
  • Operational Expenditure (OPEX)unmatched
  • Operational Supportunmatched
  • Oracle Applicationsunmatched
  • Organizational Skillsunmatched
  • Payment Processingunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Procedure Developmentunmatched
  • Reconciliationunmatched
  • Record Keepingunmatched
  • SAPunmatched
  • Service Deliveryunmatched
  • Support Documentationunmatched
  • System Testunmatched
  • Systems Maintenanceunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Transaction Processing/Managementunmatched
  • Truckingunmatched
  • Web Conferencingunmatched
  • WebExunmatched
  • Writing Skillsunmatched

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