Accounts Payable Representative - Merchandise

Join the Pacsun Community

Co-created in Los Angeles, Pacsun exists at the intersection of fashion, music, art, and sport. We're a lifestyle brand built with and for the next generation, bringing together the culture, creativity, and self-expression that define youth today.

Our curated assortment features some of the most relevant brands and styles in the world, including adidas, Brandy Melville, Fear of God Essentials, alongside Pacsun's own labels and exclusive collaborations.

But Pacsun is more than what we sell. It's the community we build.

This is Pacsun. Built with culture. Powered by community.

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About the Job:

The Accounts Payable Representative - Merchandise role is responsible for the accurate and timely processing, research, and reconciliation of domestic and international merchandise supplier invoices within Microsoft Dynamics 365 (D365). This position manages the three-way match process between purchase orders, product receipts, and supplier invoices and works closely with suppliers and internal business partners to research and resolve invoice discrepancies.

This role will monitor invoice exceptions, research quantity and price variances, resolve unmatched invoices and product receipt issues, and ensure invoices are accurately processed and posted in accordance with company policies and established AP controls. This role requires strong attention to detail, analytical and problem-solving skills, and the ability to effectively partner with Merchandising, Inventory, Receiving/Warehouse, and suppliers to resolve outstanding invoice and account reconciliation issues.

A day in the life, what you'll be doing:

• Process high-volume domestic and international merchandise supplier invoices through Microsoft Dynamics 365 (D365) Vendor Invoice Management in an accurate and timely manner.
• Perform three-way matching of supplier invoices to purchase orders and product receipts, ensuring quantities, pricing, and other invoice details agree with supporting D365 transactions.
• Research and resolve invoice matching exceptions, including price variances, quantity variances, missing or incorrect product receipts, purchase order discrepancies, duplicate invoices, and invoices outside established tolerance thresholds.
• Review invoices that exceed established D365 matching tolerances and coordinate with the appropriate Merchandising, Inventory, Warehouse/Receiving, or other business partners to resolve discrepancies.
• Monitor and research invoices that are unmatched, on hold, in exception status, or unable to post and proactively drive issues through resolution.
• Reconcile supplier accounts and statements to D365, researching outstanding invoices, credits, deductions, debit balances, unapplied transactions, and other discrepancies.
• Research supplier inquiries and provide timely and accurate information regarding invoice status, discrepancies, credits, and outstanding items.
• Review and process supplier credit memos, merchandise claims, debit notes, and other invoice adjustments, ensuring transactions are appropriately supported and recorded in D365.
• Assist with the reconciliation and clearing of merchandise supplier discrepancies to maintain accurate supplier balances and prevent aged or unresolved items.
• Identify potential duplicate invoices and payment risks and research discrepancies prior to invoice posting.
• Maintain appropriate invoice documentation and supporting records in accordance with company policies, internal controls, and audit requirements.
• Communicate effectively with suppliers, Merchandising, Purchasing, Inventory, Warehouse/Receiving, and Accounting to resolve outstanding invoice and three-way match issues.
• Monitor assigned invoice queues and aging to ensure invoices are processed within established service levels and supplier payment terms.
• Participate in special projects and perform other Accounts Payable responsibilities as assigned.

What it takes to Join:

• Previous Accounts Payable experience, preferably supporting high-volume merchandise, inventory, or purchase order invoice processing.
• Experience with three-way matching (Purchase Order, Product Receipt, and Supplier Invoice) strongly preferred.
• Experience using Microsoft Dynamics 365 Finance / Accounts Payable or a comparable ERP system preferred.
• Strong understanding of purchase order invoice processing, receiving, invoice matching tolerances, supplier credits, and account reconciliation.
• Demonstrated ability to research and resolve complex invoice discrepancies independently.
• Strong analytical, organizational, and problem-solving skills with excellent attention to detail.
• Ability to manage a high volume of transactions while meeting established deadlines and maintaining accuracy.
• Strong written and verbal communication skills with the ability to effectively communicate with suppliers and cross-functional business partners.
• Proficiency in Microsoft Excel and the ability to analyze and reconcile large amounts of transactional data.

Salary Range: ($48,500 - $53,700)

Pac Perks:

• Comprehensive medical, dental, and vision benefits
• Competitive short-term incentive program
• Immediate 100% vested 401K contributions and employer match
• Dog friendly office environment
• $1,000 referral incentive program
• Generous associate discount of 30 - 50% off merchandise online and in-stores
• On-site Cafe
• On-site Gym with Fitness Classes
• Ample parking
• Weekly Car Wash Service and more!

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
• Hotel, Airplane, and Car Travel may be required.

Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.