Accounts Receivable, Analysis Skills, Beverages, Billing, Career Development, Cash Applications, Chargebacks, Communication Skills, Compensation and Benefits, Credit Cards, Cross-Functional, Delivery Driving, Detail Oriented, Door-to-Door Sales, Electronic Data Interchange (EDI), Establish Priorities, Finance, Health Insurance, Logistics, Microsoft Excel, Past Due Accounts, Pivot Tables, Problem Solving Skills, Reconciliation, Resolve Customer Issues, Risk Management, Sales Operations, Support Documentation, Team Player, Transportation Routing, Vlookups
At Big Geyser Inc., we are New York's largest non-alcoholic family-owned beverage distributor. As New York's exclusive distributor for top selling brands such as Bloom, C4, Celsius, Essentia, Hal's New York, Liquid Death, Poppi and many more. Big Geyser is a leading force in the beverage and snack business. If you are looking to join a collaborative team that is rapidly expanding and promotes career development, Big Geyser is where you belong!
We offer competitive compensation and a comprehensive benefits package which includes Medical, Dental, Vision, FSA, 401(k) + Generous Match, Retirement Savings, Paid Vacation, Paid Sick Time, Paid Family Leave and much more.
We're a people-first company that invests in our team's success. You'll have the support of experienced colleagues, the variety of a cross-functional role, and the satisfaction of knowing your work keeps the entire operation running smoothly. We invest in people who are ready to grow with us.
Position Summary
Big Geyser is a fast-growing beverage distribution company where your expertise will have a direct impact on business performance. You'll be the critical link between Finance, Sales, and our route delivery teams, making real-time decisions that ensure customers are served and payments are collected. This is a high-visibility role where your attention to detail, communication skills, and drive to resolve issues will be felt across the entire organization every day.
Reports to: CPA Controller
Job Responsibilities
Accounts Receivable & Cash Application
- Process and apply daily cash receipts across all payment types; ACH, checks, wires, lockbox, and credit cards
- Reconcile customer accounts and investigate payment discrepancies with precision
- Monitor aging reports and proactively manage past-due accounts to minimize risk
Deduction & Chargeback Management
- Research and resolve promotional allowances, pricing discrepancies, returns, breakage, and distributor chargebacks
- Collaborate cross-functionally with Sales, Operations, and Logistics to resolve claims efficiently
- Maintain thorough documentation supporting deductions and dispute resolutions
Driver & Customer Communication
- Serve as the go-to contact for delivery drivers in the field-resolving account status questions, COD requirements, and order release approvals in real time
- Respond to customer inquiries on invoices, balances, payment terms, credits, and account holds with clarity and professionalism
- Communicate account issues clearly across internal teams and external customers
Benefits:
- 401k (with company match)
- Dental insurance
- Disability insurance
- Employee Referral program
- Health insurance
- Life insurance
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Vision insurance
What we are looking for in the ideal candidate
- 2+ years of accounts receivable experience.
- Proficiency in applying payments and credits, and analyzing past-due invoices
- Familiarity with Microsoft Excel (VLOOKUP, Pivot Tables, and beyond)
- Ability to prioritize tasks in a fast-paced environment
- Experience with Chain Accounts (ShopRite, Stop & Shop, 7-Eleven, etc.) is a strong plus
- EDI knowledge is a strong plus