Accounts Receivable Analyst

Overview

At Smile Brands, we're more than a dental support organization-we're a community focused on delivering Smiles for Everyone. With a network of 600+ practices across 30 states, we empower our teams to thrive, grow, and make a meaningful impact.

The Accounts Receivable Analyst supports the organization's patient credit balance and unclaimed property (escheatment) processes through financial analysis, reconciliations, reporting, and cross-functional collaboration. Working closely with the Accounts Receivable Manager, this role helps ensure accurate credit balance management, regulatory compliance, and timely completion of critical revenue cycle activities. The ideal candidate is analytical, detail-oriented, and eager to develop expertise in enterprise-wide accounts receivable operations.

Schedule (days/hours)

Monday - Friday 8-5pm CST

Responsibilities

• Support the patient credit balance review and resolution process across the organization.
• Assist with administration of the annual unclaimed property (escheatment) process, ensuring activities are completed accurately and within required timelines.
• Analyze financial data, identify discrepancies, and perform account reconciliations to support credit balance management.
• Prepare recurring and ad hoc reports used for operational and compliance reporting.
• Collaborate with IT and business partners to improve reporting capabilities and automate processes.
• Maintain process documentation, calendars, and project timelines to support annual compliance activities.
• Partner with field and operational leadership to facilitate routine credit balance reviews.
• Assist with audits, process documentation, and training initiatives related to credit balance management.
• Monitor compliance with company policies and applicable state regulations.
• Identify opportunities to improve processes, reporting accuracy, and operational efficiency.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field.

• 4-6 years of experience in accounting, accounts receivable, finance, credit, or revenue cycle operations.

• Experience with credit balance reconciliation, reporting, and financial analysis.

• Understanding of unclaimed property (escheatment) laws, regulations, and compliance requirements.

• Advanced Microsoft Excel skills, including complex formulas, PivotTables, data analysis, and reporting.

• Strong analytical, critical thinking, and problem-solving skills with exceptional attention to detail.

• Experience partnering with cross-functional teams and managing organization-wide processes.

• Excellent written and verbal communication skills with the ability to present data and influence stakeholders at multiple levels.

• Highly organized with the ability to manage multiple priorities and meet critical deadlines.

Preferred Qualifications

• Experience within the dental, healthcare, or multi-site healthcare industry.
• Experience working with large datasets and financial reporting tools.
• Experience supporting process automation and continuous improvement initiatives.

Compensation

$60,000 - $70,000 per year

About Us

Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com