The Accounts Receivable Analyst is responsible for researching, analyzing, and resolving accounts receivable and cash application exceptions across multiple systems and banking platforms. This role utilizes data, system knowledge, and cross-functional collaboration to investigate payment discrepancies, identify root causes, and support issue resolution. The Analyst also identifies trends and process improvement opportunities that enhance payment accuracy, operational efficiency, and the effectiveness of automated accounts receivable processes.
Analyze unapplied cash, misapplied payments, payment variances, and other accounts receivable exceptions by researching transactional data across multiple systems.
Investigate complex payment discrepancies using data from billing, banking, cash application, and accounts receivable platforms to determine root causes and appropriate resolution.
Analyze exception reports and account activity to identify trends, recurring issues, and opportunities to improve cash application accuracy and operational efficiency.
Serve as a functional resource for NetSuite, Sage, Versapay, banking platforms, and related accounts receivable systems by researching system-generated exceptions and automated matching outcomes.
Collaborate with clients, brokers, funding teams, and internal stakeholders to resolve payment inquiries, reconcile discrepancies, and facilitate issue resolution.
Prepare recurring and ad hoc reports related to payment activity, exception management, cash application results, and accounts receivable performance.
Document findings and provide recommendations to improve processes, system utilization, automated matching rules, and data quality.
Support system implementations, enhancements, testing activities, and process improvement initiatives related to billing, cash application, and accounts receivable operations.
Perform other duties as assigned within the nature and level of work.d level of work.