Accounts Receivable And Billing Clerk

Join Our Team

Symons Fire Protection is seeking a detail-oriented and dependable Accounts Receivable & Billing Clerk to join our team. In this role, you will support the company's financial operations by preparing invoices, processing payments, maintaining customer accounts, and assisting with collections. We are looking for someone who is organized, accurate, and committed to providing excellent customer service while helping ensure the timely collection of company revenue.

Key Responsibilities

As an Accounts Receivable & Billing Clerk, you will:

• Prepare, review, and distribute customer invoices accurately and on time.
• Process incoming customer payments in accordance with company policies and procedures.
• Prepare and submit customer-specific billing forms through online portals when required.
• Complete and distribute payment releases and other required billing documentation.
• Send preliminary notices, file mechanics liens when necessary, and monitor filing deadlines.
• Maintain accurate customer account information, payment records, and account balances within accounting and project management software.
• Monitor accounts receivable aging reports and identify delinquent accounts.
• Contact customers regarding past-due invoices, send payment reminders, and assist with collection efforts.
• Investigate and resolve customer billing questions and account discrepancies.
• Prepare and distribute customer account statements as needed.
• Perform job reconciliations using Microsoft Excel.
• Generate weekly accounts receivable and billing reports as directed by the Controller.
• Maintain financial records while following established accounting procedures and internal controls.
• Provide professional customer service to internal and external customers.
• Answer and direct incoming call on the company's main phone line as needed.
• Assist with general office and administrative duties as required.
• Reliable and predictable attendance is an essential function of this position.

Job duties and responsibilities may change based on business needs.