Accounting, Accounting Software, Accounts Receivable, Accounts Receivable Processing, Billing, Business Operations, Communication Skills, Credit and Collections, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Documentation, Inside Sales, Microsoft Excel, Multitasking, Problem Solving Skills, Reconciliation, Resolve Customer Issues, Team Player, Time Management
Accounts Receivable / Collections Specialist
Location: Phoenixville, PA
Schedule: 100% Onsite | Monday – Friday, 7:30 AM – 4:00 PM
We are seeking a detail-oriented and driven Accounts Receivable / Collections Specialist to join a growing and collaborative accounting team. This role plays a key part in managing customer accounts, driving collections efforts, and ensuring accurate and timely processing of receivables.
This is a great opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to be part of a close-knit team where their contributions directly impact business operations.
Key Responsibilities
- Manage and maintain customer accounts, including monitoring aging and overdue balances
- Perform collection calls and follow-up communications to secure timely payments
- Investigate and resolve discrepancies, short payments, and billing issues
- Process account adjustments, credit memos, and refunds as needed
- Reconcile customer accounts and ensure accuracy of financial records
- Collaborate with internal teams (sales, service, and operations) to resolve account issues
- Maintain detailed documentation of account activity and collection efforts
- Assist with reporting and other accounts receivable functions as needed
Qualifications
- 2+ years of experience in collections or accounts receivable
- Strong communication and customer service skills
- Ability to manage multiple priorities and work independently
- High attention to detail and strong problem-solving ability
- Proficiency in Microsoft Excel and accounting systems
- Experience in a high-volume or fast-paced environment preferred
What You’ll Get
- Opportunity to join a stable and growing organization
- Collaborative, team-oriented environment
- Exposure to evolving systems and processes
- Strong potential for long-term growth and stability
If you’re looking for a role where you can take ownership of your work, contribute to a supportive team, and continue developing your accounting skill set, we’d love to connect.
Accounting and Auditing Services