Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages over 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, NJ, CT, and Upstate NY. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice.
This position is primarily responsible for overseeing the Accounts Receivable and Collections functions for our family of companies.
Duties & Responsibilities
Maintain insurance account receivable management for multiple groups, specialties and payors
Follow up with insurance companies on unpaid or denied claims
Resolve claim errors and re-submit claims as appropriate for reimbursement
Prepare appeal letters to insurance carriers when not in agreement with claim denial
Identify and report payer issues relating to denial trends or change in payments
Recommend account adjustments as appropriate
Maintain appropriate documentation and notes of all collection activity
Assist with collections efforts in accordance with company policies and procedures in addition to maintaining legal compliancy
Supports/assists team with additional assigned tasks as needed.
Knowledge of various billing applications
Education & Training
High School Diploma or equivalent required
2+ years of experience with A&R & Denial Management across multiple insurance carriers and specialties
Knowledge & Experience
Must have a strong knowledge of payers and medical insurance terminology for collecting, local coverage determinations policies, A/R follow-up and managed care regulations
Knowledge of ICD-10 and CPT codes
Skills & Abilities
Must have a strong knowledge of payers and medical insurance terminology for collecting, local coverage determinations policies, A/R follow-up and managed care regulations
Proficient in the use of computers, insurance web portals and keyboarding with knowledge of Microsoft Excel and Word required
Detail oriented and strong team player
Superior customer service and communication skills
Self-starter with strong problem-solving skills
Ability to meet high productivity and accuracy standards
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.