Accounts Receivable & Collections Specialist

Accounts Receivable & Collections Specialist

A respected and growing organization seeking an experienced Accounts Receivable & Collections Specialist to join their accounting team.

The ideal candidate is proactive, detail-oriented, and confident managing customer accounts, resolving billing issues, and balancing firm collections with professionalism and integrity.

Accounts Receivable & Collections Specialist Highlights

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• Stable, growing company with an excellent reputation
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• Collaborative and supportive accounting team
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• High visibility with leadership and operations
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• Competitive compensation and comprehensive benefits
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• Opportunities for professional growth and advancement
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• Positive culture that values teamwork, accountability, and customer service
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Accounts Receivable & Collections Specialist Key Responsibilities

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• Manage the full accounts receivable lifecycle for an assigned portfolio of customer accounts.
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• Perform proactive collections through phone calls, emails, and customer correspondence while maintaining positive client relationships.
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• Monitor aging reports and prioritize collection efforts to reduce outstanding balances and improve cash flow.
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• The Accounts Receivable & Collections Specialist will research and resolve billing discrepancies, payment issues, deductions, short pays, and customer disputes.
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• Apply daily cash receipts and reconcile customer accounts.
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• Process credit memos, adjustments, write-offs, and payment applications.
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• Reconcile accounts and investigate unapplied cash or outstanding balances.
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• Partner with Sales, Customer Service, and Operations to resolve customer concerns and facilitate timely payment.
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• Prepare weekly aging reports and communicate collection status to management.
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• Maintain accurate customer account records and collection notes.
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• Assist with month-end closing activities related to accounts receivable.
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• Support customer credit reviews and account maintenance.
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• Assist with sales tax documentation, exemption certificates, and occasional tax-related customer inquiries.
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Accounts Receivable & Collections Specialist Qualifications

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• 3+ years of Accounts Receivable and commercial collections experience.
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• Demonstrated success reducing aging receivables while maintaining strong customer relationships.
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• Experience researching and resolving complex billing discrepancies.
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• Strong account reconciliation experience.
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• Knowledge of cash application, payment processing, and credit management.
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• Basic understanding of sales tax processes and exemption certificates preferred.
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• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
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Accounts Receivable & Collections Specialist Preferred Experience

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• Business-to-business (B2B) collections.
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• High-volume invoicing and cash application.
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• Customer account reconciliation.
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• Credit and collections best practices.
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• Limited exposure to sales tax compliance and documentation.
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• Experience partnering with Sales, Customer Service, and Accounting teams.
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