Accounts Receivable Collections Specialist

Position Summary

Allegiance Crane & Equipment, a leader in the crane and lifting industry, is seeking an Accounts Receivable Collections Specialist to join our corporate team in the Clear Lake area. This position plays a key role in maintaining healthy customer accounts by posting payments, managing collections activities, resolving account discrepancies, and supporting daily accounts receivable operations. The ideal candidate is detail-oriented, customer-focused, and possesses strong analytical and problem-solving skills. Working closely with customers and branch personnel, this individual will help ensure accurate account maintenance, timely collections, and the effective resolution of payment-related issues in a fast-paced environment.

Essential Responsibilities

• Cash Posting: Payment transactions received to include eft, checks, and credit card payments.
• Perform collection calls on past due accounts
• Setup Accounts, Terms and COD
• Research and reconcile open accounts receivable issues
• Apply strong critical thinking, analytical skills, and high attention to detail in solving problems
• Providing customer service regarding collection issues, resolve client discrepancies and short pays
• Prepare and present reports on collection activities and progress
• Assist AR Coordinator Daily and other request by senior management involving AR
• Communicate with customers and branch personnel regarding issues, such as providing invoices or statements, and other collection issues. 

Requirements

• Minimum of 2 years of high-volume collections and accounts receivable experience.
• Strong problem-solving and account resolution skills.
• Experience researching and resolving customer account discrepancies.
• Accurate data entry skills with a high attention to detail.
• High School Graduate or equivalent, some college is preferred 
• Excellent customer service and phone skills. 
• Strong written & oral communications skills for interaction with branch personnel.
• Proficient Microsoft Excel Skills.
• Experience with Microsoft Dynamics SL preferable
• Maintains positive and can-do attitude and approach to work.
• Ability to manage multiple projects, while consistently meeting deadlines.
• High comfort level, working with a rapid pace.
• Excellent recordkeeping and documentation skills.
• Self-starter with excellent interpersonal communication and problem-solving skills
• Dependability and focus a must
• Must demonstrate professional demeanor
• Excellent Critical thinking skills

Physical Requirements

Must be able to sit at a computer, read computer screen, and input information for long periods of time.  Sharing office space is a possibility.  Some light travel could be required.  Must be able to move about office as needed.  Must be able to lift up to 5 pounds.

Allegiance Crane & Equipment is and EEO Employer

Salary: $23.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• In Office (This is not a remote position)

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday