Job Description
Kforce has a client that is seeking a Accounts Receivable/Collections Specialist in Ridgeland, MS.
Summary:
We are seeking a detail-oriented Accounts Receivable/Collections Specialist to manage customer accounts, collect outstanding balances, and support cash flow objectives. This role is responsible for monitoring aging accounts, resolving payment discrepancies, coordinating with third-party collection agencies, and maintaining strong customer relationships while ensuring timely collections. The ideal candidate has B2B collections experience, strong customer service skills, and the ability to effectively manage a high volume of accounts.
Key Responsibilities:
- Manage and collect outstanding accounts receivable balances
- Contact customers regarding past-due invoices through phone, email, and written correspondence
- Monitor aging reports and prioritize collection efforts to reduce delinquent balances
- Research and resolve billing discrepancies, payment issues, and customer disputes
- Reconcile customer accounts and investigate outstanding balances
- Coordinate with third-party collection agencies on escalated accounts
- Track collection activity and maintain accurate account notes and documentation
- Process account adjustments, credits, and payment applications as needed
- Partner with Sales, Customer Service, and Finance teams to resolve customer issues
- Assist with cash flow forecasting and collections reporting
- Identify high-risk accounts and recommend appropriate collection actions
- Ensure compliance with company policies and collection procedures
Requirements:
- 2+ years of Accounts Receivable and/or B2B Collections experience
- Experience working with third-party collection agencies
- Experience researching and resolving account discrepancies
- Proficiency with Microsoft Excel and ERP/accounting systems
- Strong customer service and relationship management skills
- Strong verbal and written communication skills
- Excellent attention to detail and follow-through
- Ability to work independently and manage multiple priorities
- Experience managing a high volume of customer accounts
- Insurance industry experience
- Experience with cash application and account reconciliations
- Experience in a fast-paced collections environment
- Accounts Receivable
- B2B Collections
- Customer Service
- Third-Party Collections Coordination
- Account Reconciliations
- Aging Analysis
- Cash Flow Support
- ERP Systems
- Communication Skills
- Problem Solving
- Time Management
- Attention to Detail
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Numbers & Facts
| Location | Ridgeland, MS |
| Industry | Financial Services |
| Salary | $24–$27 |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1962 |
| Website | http://www.kforce.com/ |
About Company
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.
Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.
Skills
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