Accounts Receivable Coordinator - REMOTE

Reflect Health is the evolution of S&S Health, a trusted independent third-party administrator founded in 1994 to meet the growing need for access, simplified connectivity, and benefits administration. Headquartered in Mason, OH, we have built a reputation based on innovation, service excellence, and a deep understanding of how to drive better outcomes at lower cost. Over the years, we grew into a national presence serving employers, TPAs, health systems, and benefit consultants across all 50 states. We developed proprietary claims technology, expanded our offerings to include level-funded and fully funded programs, and delivered tangible savings and enhanced experiences for millions of members.

The Accounts Receivable Coordinator plays a critical role in managing accounts receivable processes, ensuring accurate posting of payments, reconciliation of accounts, and effective communication with internal teams and clients. This position is key to maintaining our commitment to operational excellence and client satisfaction.

Responsibilities:

• Payment Processing: Accurately post checks and ACH payments to customer accounts and reconcile postings to total deposits.
• Reconciliation: Perform monthly account reconciliations, ensuring accuracy and completeness of financial data.
• Invoice Management: Collaborate with internal teams, clients, and vendors to create invoices, verify calculations, and maintain payment histories. Set up and maintain invoices, fee allocations, and billing statements.
• Cross-Functional Support: Act as a back-up for other key AR roles and provide support services for various positions within the Finance department as needed.
• Problem Solving: Proactively identify and resolve billing inconsistencies and errors in collaboration with third-party institutions, clients, and internal team members.
• Communication: Utilize professional business communication skills to provide updates and reports, ensuring all stakeholders are informed of account statuses and issues.

Qualifications:

• Education & Experience: Associate degree in accounting, finance, or a related field, or equivalent experience in accounts receivable for a high-volume transactional company.
• Technical Skills: Proficient in accounting software and intermediate to expert level in Microsoft Excel (including pivot tables and lookups). Experience with ERP accounting software, such as Sage Intacct, is preferred.
• Analytical Skills: Strong data entry, analytical, and reconciliation skills with a keen attention to detail and the ability to identify patterns.
• Communication & Interpersonal Skills: Excellent written and verbal communication abilities, with strong customer service skills and the capacity to work collaboratively in a team environment.
• Problem-Solving Skills: Ability to think critically and independently, demonstrating effective problem-solving capabilities and attention to detail.
• Healthcare Knowledge: Familiarity with healthcare-related policies, including HIPAA regulations, and knowledge of TPA industry best practices is a plus.

Reflect Health is committed to providing a safe and secure workplace for all employees. Please note that all final candidates will undergo a comprehensive background check and drug testing as part of our hiring process.