Accounts Receivable Credit Analyst

Location: Grand Rapids, MI, 49505
Employment Type: Full-Time
Department: Finance

Position Overview

We are seeking a detail-oriented Accounts Receivable Credit Analyst to support customer accounts, collections, credit analysis, and cash flow management. The ideal candidate will have 3+ years of high-volume AR or Finance experience and be comfortable working with customers, internal teams, and ERP systems.

Key Responsibilities

• Manage assigned customer accounts and monitor aging balances to keep accounts current.
• Follow up on past-due invoices and resolve payment issues, discrepancies, deductions, and short payments.
• Monitor customer accounts and portals to identify potential issues before invoices become overdue.
• Manage customer credit holds, including adding and removing holds as appropriate.
• Partner with Sales and Customer Service to resolve account and payment issues.
• Escalate collection concerns to management when necessary.
• Provide invoices, credit memos, statements, and account information to customers.
• Analyze credit data, payment history, and financial statements to assess customer credit risk.
• Prepare AR, credit, and collections reports and support audits as needed.
• Maintain accurate customer records and meet established department goals and deadlines.

Qualifications

• 3+ years of high-volume Accounts Receivable, Credit, Collections, or Finance experience.
• High School Diploma or GED required.
• Experience with ERP systems such as Oracle, SAP, NetSuite, or similar.
• Intermediate Microsoft Office/Excel skills.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills and ability to manage multiple priorities.

Preferred

• B2B AR/Collections experience
• Manufacturing or distribution industry experience
• Credit risk or financial statement analysis experience
• Experience with deductions, disputes, and credit holds