Accounts Receivable Manager

Compensation Range:

Job Title: Accounts Receivable Manager

Location: Amesbury, MA (Hybrid Schedule)

Company: Munters

Schedule: Monday-Friday | 8:00 AM- 5:00 PM

Salary: $67,000-$99,400 annually

About Us:

Munters is a global leader in climate solutions for mission‑critical processes. We deliver innovative, energy‑efficient, and sustainable solutions to customers across industries where controlling humidity, temperature, and air quality is essential. Sustainability, continuous improvement, and people development are core to our success, and we strive to create an inclusive environment where employees can grow and thrive.  

About the role:

This position will be responsible for managing the Accounts Receivable team while leading various management initiatives and systems implementation projects. The Accounts Receivable Manager is responsible for the overall invoicing, collection, and cash application activities and the timely management of all AR aging components. The Accounts Receivable Manager will also maintain and improve sustained cash flow through diligent and aggressive monitoring of our customer accounts. This role will direct initiatives to improve working capital, including account monitoring, aligning AR DSO, and ensuring effective and efficient processing of AR functions. This position is highly visible and requires a strong leader with the ability to prioritize, plan, and firmly direct the department.

Your main responsibilities:

• Responsible for managing the activities of the staff, invoicing, issuing credit/debit memos, establishing reserves, etc.
• Create, implement, and maintain policies, procedures, and controls. Manage and streamline the billing and collection process and cash application functions for the company.
• Assist in monitoring, tracking, and enforcing department policies, procedures, and goals while identifying inefficiencies and proposing, developing, and documenting new concepts and procedures.
• Manage the monthly AR close process, including reconciliation of AR sub-ledger to GL and preparation of AR month-end schedules, revenue reporting and reconciliation to GL, and metrics used for internal reporting.
• Daily review of collection reports to ascertain status of collections and balances outstanding and reduce collection cycle times (DSO) where possible.
• Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad-debt status to the account.
• Monitor aging balances and recommend write-offs.
• Work closely with Division heads and Sales to ensure collection guidelines are adhered to, and issues are quickly resolved.
• Works with internal departments and clients to regulate and resolve hold/release sales orders in accordance with internal rules and regulations.
• Actively monitor and work with internal departments to resolve all outstanding Accounts Receivable claims and chargebacks.
• Manage information requests during year-end audits and respond to requests for information during internal audits.
• Compile data, conduct statistical and analytical studies of billing volume, dollars billed, payments received, bills outstanding, cash and revenue fluctuations, and prepare regular and special reports for review in planning and evaluating department objectives.
• Strong knowledge of Deferred Revenue and unbilled Accounts Receivable.
• Work with staff to prioritize work and ensure staff are trained on policy and procedure. Ensure work is accurate and is being processed on time and in accordance with department policies and procedures.
• Monitor and evaluate staff performance to ensure duties are properly performed and employees are working towards common business goals. This will include the preparation of the annual performance evaluations. Provide constructive feedback and discipline when necessary.
• Assist staff in researching and handling more complicated transactions and problems. Interface with customer service, sales organizations, and senior-level management in communicating and resolving issues.
• Responsible for review and maintenance of customer database.
• Approves, establishes, and maintains credit limits on all new and current customer accounts.
• Reviews with management on creditworthiness decisions on marginal credit approvals and slow-paying accounts.
• Special projects and tasks as directed.

What we are looking for:

• Bachelor’s Degree from an accredited College or University and ten years of related experience and/or the equivalent combination of training and experience which indicates the ability to do the job.
• Excellent written and verbal communication skills.
• Experienced in leading a team and implementing process improvement.
• Strong analytical/quantitative skills.
• Ability to develop action plans and follow up to completion.
• ERP system experience.
• Knowledge of general accounting principles and proficiency in the Microsoft Office suite of products, particularly Excel.
• Ability to communicate effectively with staff at various levels.
• Attention to detail and accuracy are a must.
• Ability to work in a fast-paced team environment.
• Current Massachusetts Notary Public license preferred; candidates must be eligible and willing to become commissioned as a Massachusetts Notary Public if not already certified.

What We Offer:

• Competitive salary 
• Comprehensive health, dental, and vision insurance plans. 
• Flexible work schedule 
• Generous vacation and paid time off. 
• 401(k) retirement savings plan with employer matching. 
• Professional development opportunities, including tuition reimbursement and conference attendance. 
• Company-sponsored social events and team-building activities. 
• State-of-the-art equipment and tools to support your work. 

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers of employment are contingent upon successful completion of a pre-employment drug screening, physical examination, and background check, as applicable to the position.