Accounts Receivable Representative

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Great American's Property & Casualty Finance Division oversees all accounting and financial reporting for American Financial Group and Great American Insurance Group.

The Financial Division is looking for an Accounts Receivable Representative to join our Specialty Accounting team. This position is based out of the downtown Cincinnati office. Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday-Thursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

• Manage accounts receivable activities such as review outstanding balances, process payments, and research billing discrepancies.

• Analyze policy and payment information to identify and resolve past due balances.

• Develop working knowledge of billing, policy and accounting systems to support daily operations.

• Communicate with agents, underwriters, producers, and internal business units to resolve accounting, processing and billing differences.

• Complete policy reconciliations and maintain accurate financial records

• Perform monthly reports to measure individual performance.

• Performs other duties as assigned.

• Use critical thinking and problem-solving skills to investigate issues and determine appropriate solutions.

Job Requirements

• College degree preferred but not required.

• Demonstrates attention to detail, organizational skills, and problem-solving abilities.

• Experience with Microsoft Excel preferred.

Business Unit:

Property & Casualty Finance

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

• Excludes seasonal employees and interns.