Accounts Receivable Representative

As an Accounts Receivable Representative at RDO Equipment Co., you’ll be part of a team that supports the people who do vital work every day. This role is focused on delivering a respectful, service‑oriented experience for our customers while helping ensure timely and accurate collection of receivables. Guided by our core values, you’ll work collaboratively with field staff and internal teams to strengthen relationships, resolve challenges, and contribute to the overall success of our business.

What's in it For You:

• Competitive compensation to reflect your experience.
• State-of-the-art workspaces and amenities in the heart of downtown Fargo.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO’s benefits page.
• A company that lives by its core values: they’re not just words on a wall – they’re how we work, grow, and lead. Click here to learn more.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

Our Fargo, ND Field Support Office is located in the heart of a thriving, fast-growing metro area that blends small-town charm with big-city energy. At the Fargo Field Support Office, you’ll work alongside knowledgeable, collaborative partners who support teams across the company. Whether you're looking to grow your career or make a meaningful impact, you’ll find the support and opportunity to thrive here.

What You Will Do:

• Own customer accounts: Manage a portfolio of customer accounts, monitoring aging and working proactively to ensure timely payment.
• Build solutions through communication: Connect with customers through calls, emails, letters, and texts to follow up on payments and maintain strong relationships.
• Resolve and document: Research and resolve invoice discrepancies while maintaining accurate, detailed account notes.
• Support the team: Partner with field staff and teammates by supporting shared responsibilities, including AR hotlines, inbox coverage, and monthly store review calls.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Collections or service experience: At least two years of experience in collections and/or a customer service‑focused role.
• Clear, professional communication: Strong verbal, written, and phone skills that reflect professionalism and respect.
• Financial and system proficiency: Basic accounting knowledge with confidence using Microsoft Office tools, especially Excel.
• Attention to detail and accountability: A detail‑oriented mindset with a proven ability to meet goals and manage priorities independently and as part of a team.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:

•  Purpose‑driven work: Your efforts directly support customers, field teams, and the financial strength of the business, making a meaningful impact every day.
•  A dynamic environment: where no two days are the same.
•  A supportive team: that’s as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.
• Opportunities to: grow, learn, and lead in the industry.