Reybold Group, LLC., a rapidly growing company, knows that our success begins and ends with our people. Through the efforts of our associates and guided by our values, we transform the communities we serve, striving to exceed expectations of our tenants, residents and clients. Join our team as a Accounts Receivable Specialist in our Leasing Department. In this role you will be responsible for managing and maintaining assigned customer accounts, ensuring timely collections, resolving discrepancies, and supporting overall accounts receivable operations. Essential Duties and Responsibilities Make collection efforts via email and phone for all assigned accounts. Act as a liaison between Reybold and customers to collect outstanding balances and resolve issues. Respond to all email and phone inquiries in a timely manner and follow up on A/R-related questions. Maintain and update customer files and ledgers including name and address changes, mergers, and contact updates. Provide weekly and monthly status updates on all assigned accounts, including notes and comments. Escalate and track accounts as needed. Submit questionable or disputed invoices to the appropriate department for review and correction. Compile data, calculate fees and charges, and reconcile invoices. Identify payment discrepancies and initiate collections or dispute-resolution processes; perform all necessary follow-up. Resolve issues related to the billing system (Yardi) Monitor payment plans and ensure compliance. Perform other related duties as assigned. Rent collection Court filing assistance Initiating delinquent rent collection protocols Education and/or Experience Qualifications Minimum of two years of accounts receivable or related experience required Five years of experience working within a multi-family residential environment preferred Experience with Yardi or similar accounting/property management software preferred Competencies Excellent verbal and written communication skills. Strong analytical abilities: able to identify problems, collect data, establish facts, and draw valid conclusions. Proficiency with mathematical concepts including fractions, percentages, and ratios. Strong organizational skills with the ability to multi-task effectively. Ability to work independently and in a fast-paced environment. Physical Demands Activities associated with general office work including bu not limited to sitting, walking, standing, talking or hearing, for long periods of time Using hands to write, key, handle, or feel objects, tools, or controls Other activities include reaching, stooping, kneeling, crawling, crouching, pushing, pulling, and lifting Work Environment High volume office setting during high peak business hours Office environment with phones ringing and basic office equipment being utilized Reybold is an Equal Opportunity Employer