Position Summary
The Accounts Receivable Specialist is responsible for the collection of outstanding accounts receivables from existing client base, ensuring resolution of customer billing issues and overall reducing receivable delinquencies.
Essential Job Functions:
- Collections - performing collection calls by phone as well as managing electronic correspondence. Collection efforts include sending customer statements, examining customer payment plans and payment history, and monitoring credit terms.
- Verifies validity of account discrepancies by working directly with Project Managers, Account Managers and/or Sales
- Determines the proper disposition of unapplied / unidentified cash and daily adjustments.
- Reviewing accounts receivable aging report and making appropriate recommendations for write-offs.
- Posts sales invoices after product shipments.
- Conduct written and verbal communications with customers, including collection of accounts.
- Prepares AR write-off requests for approval by management.
- Maintains documentation for the collectability of accounts and the substantiation of the bad debt reserve.
- Promotes and maintains professional, service-oriented relationships with internal and external customers.
- Protects organization's value by keeping information confidential.
- Provide support for internal and external audits.
- All other duties as assigned.