Accounts Receivable Specialist - Auto No-Fault/PIP Collections

Accounts Receivable Specialist  - Auto No-Fault/PIP Collections

Kalamazoo, MI 49001 

Hybrid (Remote After Training) 

Full-Time

Our client, a growing healthcare organization, is seeking an experienced **Accounts Receivable Specialist with a strong background in Auto No-Fault (PIP) insurance collections** to join their Accounting team. This role supports a subsidiary focused exclusively on auto no-fault/PIP claims, and is best suited to a collections professional who already knows this insurance landscape and can hit the ground running.

If you have hands-on experience chasing down PIP claims, negotiating with insurance carriers, and resolving complex AR issues, this is your opportunity to help build and shape a growing function from the ground up. The role starts hybrid to onboard in-office, then transitions to fully remote once training is complete.

 

What You'll Do

• Work directly with insurance carriers on billing and collections specific to auto no-fault/PIP claims

• Analyze and resolve outstanding payment issues, determine root causes, and identify the right corrective and escalation actions

• Track and troubleshoot outstanding AR, generating aging reports on a regular cadence

• Conduct account research and analysis to resolve payment application and account discrepancies

• Review and authorize valid customer account deductions and adjustments

• Lead resolution of customer account issues from start to finish

• Partner with the existing operations team to learn current processes, then collaborate with the AR/billing team to identify areas for improvement

 

What We're Looking For

 

• Required: Direct experience with auto no-fault/PIP insurance claims (this is a must-have, not a nice-to-have

• 5+ years of experience in accounts receivable and collections)

• Experience billing and collecting with insurance carriers, ideally within a case management environment

• Comfortable working with AR aging reports, including manual tracking (Excel) while systems are being integrated

• Strong problem-solving skills and sound judgment on account discrepancies and adjustments

• Flexible, adaptable mindset — this is a newer function for the organization, and processes are still evolving

• Ability to work hybrid, with occasional in-office time at the Kalamazoo location as needed

 

Details

• Full-time, day shift

• Hybrid schedule during initial training period, field location in Kalamazoo, MI

• Transitions to remote once training is complete

• No travel required

 

**Ready to put your PIP collections expertise to work on a growing team? Apply today!**