Accounts Receivable Specialist

*This is an in-office role 5 days/week in Rosedale, MD*

Established in 1990, Miller Refrigeration is a family owned and operated commercial refrigeration company servicing Maryland, DC, Northern Virginia, Delaware, and Southern Pennsylvania. Our company provides refrigeration service, installation and preventive maintenance to several marquee customers in the mid-Atlantic region. Miller thrives on a strong, customer-first ethos, treating clients as more than just customers—each one is valued as a true member of the Miller family. The same dedication extends to their employees, fostering a culture of appreciation where well-being and growth are prioritized every step of the way.

JOB DESCRIPTION:

Miller Refrigeration Inc., a trusted leader in the refrigeration industry, is seeking a skilled and dedicated Billing Coordinator/Accounts Receivable Specialist to join our team. This role is responsible for managing customer billing, tracking payments, and ensuring timely collection of invoices for both billable and non-billable (unbilled) work. This role supports the finance team by maintaining accurate records, resolving billing discrepancies, and ensuring proper classification of costs and revenues in our service-based organization.

ROLE AND RESPONSIBILITIES:

• Generate and send invoices to customers accurately and on time, distinguishing between billable (direct) work and unbilled (internal or non-recoverable) costs.
• Maintain and monitor accounts receivable, ensuring timely payment collection.
• Reconcile customer accounts and resolve billing discrepancies.
• Communicate with customers regarding invoice questions, payment status, or overdue accounts.
• Collaborate with project managers, service teams, and operations to confirm billing details and determine which costs are billable.
• Record AR transactions in accounting software and assist in month-end closing activities.
• Prepare reports on AR aging, collections, outstanding invoices, and billed vs. unbilled work.
• Support finance team with other billing and accounting tasks as needed.

ROLE REQUIRMENTS:

Education:

• High school diploma or equivalent required.
• Associate’s degree in Accounting, Finance, or related field (Bachelor’s preferred).

Experience:

• 1–3 years of experience in billing, accounts receivable, or finance, preferably in a service-based organization.

Skills & Competencies:

• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Proficiency with accounting software and Microsoft Excel.
• Ability to manage multiple priorities and meet deadlines.
• Team player with a proactive, solution-focused approach

Miller Refrigeration, Inc., is a family owned and operated commercial refrigeration service company. We have been in business for over 35 years and are excited to welcome you to the team!