The Staff Pad has partnered with a nonprofit
Federally Qualified Health Center (FQHC) in Pomona, CA, to recruit a qualified
and experienced Accounts Receivable Specialist to join their Billing Department
and play a key role in supporting the organization’s financial operations.
Reporting to the Revenue Cycle Operations
department, The Accounts Receivable Specialist will be responsible for managing
patient accounts, conducting timely follow-up on outstanding balances,
analyzing reimbursement activity, and supporting accurate and efficient billing
processes.
This role will also provide additional
administrative support while adhering to established internal control
guidelines.
Schedule: Full-Time | Non-exempt | Monday – Friday |
8:30 AM - 5:00 PM
What You’ll Do
- Review outstanding claims, determine
next steps, and request status updates from third-party payers
- Identify denial trends and report
findings to the Billing Supervisor
- Complete CIFs and appeals and resolve
assigned payer denials per payer guidelines
- Correct billing errors, including
misapplied payments, adjustments, and encounter credits
- Prepare refund requests for management
approval
- Research and resolve payer rejections
and denials
- Track claim edits and errors to support
staff education
- Maintain current provider credentialing
records to support accurate, timely claim billing
- Stay current on industry regulations and
communicate relevant updates
- Maintain required billing records,
reports, and files
- Maintain confidentiality of patient and
employee information
- Support special projects related to
billing and revenue cycle operations
- Conduct onboarding training for support
staff to minimize claim rejections
- Participate in developing billing/UDS
training manuals and cross-training
- Complete all mandatory training
requirements
- Assist with month-end reporting as
needed
- Perform other duties as assigned
What We Are Looking For
Qualifications
- High
school diploma or equivalent
- 3+
years of related experience
- Working
knowledge of medical billing, accounts receivable, collections,
rejections, denials, appeals, and billing guidelines
- Working
knowledge of FQHC revenue cycle principles and practices preferred
- Knowledge
of medical terminology, anatomy and physiology, Medicare and Medi-Cal
billing guidelines, and Managed Care requirements
Additional Skills & Attributes
- Bilingual
in English and Spanish preferred
- Proficiency with Microsoft Office, practice
management systems, and EHR platforms
- Strong
communication and organizational skills
- Ability
to follow directions and complete tasks on time
- Demonstrated respect for diverse populations
- Flexibility to adapt to changing assignments and
schedules
What You Can Expect
Benefits
- 401(k) with Company Match
- Medical, Dental Vision & Life Insurance
- Flexible Spending Account (FSA) & Employee
Assistance Program (EAP)
- Paid Time Off (PTO), CME & Sick Time
- Continuing Education & Retirement Benefits;
Tuition Reimbursement
If you
are a detail-oriented healthcare billing professional who takes pride in
accurate, timely work and enjoys contributing to a collaborative team, we
invite you to apply and bring your expertise to an organization dedicated to
serving its community.