Accounts Receivable Specialist Janel Group is seeking an Accounts Receivable Specialist who is highly detail-oriented and motivated to manage A/R postings while maintaining positive, professional interactions with customers regarding billing and collections. Primary Responsibilities - Send and upload invoices to customer portals for assigned portfolio accounts.
- Support collection efforts by communicating with customers via phone and email as needed.
- Maintain and strengthen customer relationships while collaborating with internal stations to support collections and resolve billing issues.
- Investigate and resolve customer billing discrepancies in a timely manner.
- Maintain accurate and up-to-date customer records, including contact names, email addresses, and phone numbers.
Qualifications - Strong proficiency in MS Office, including Word and Excel, required.
- Experience using VLOOKUP, required.
- Minimum of 2 years of B2B collections experience, required.
- Ability to work effectively as a team player in a high-volume, fast-paced environment, required.
- Strong attention to detail with the ability to meet deadlines and work independently, required.
- Proactive mindset with the ability to identify issues and collaborate on solutions, required.
- Demonstrated ability to follow guidelines and deadlines with a strong ethical standard, required.
WHAT WE OFFER YOU
Working at Janel Group provides all team members with the opportunity to play a key role in building something great with talented, supportive colleagues in a friendly environment!
Not to mention we offer: A Comprehensive benefits package (medical, dental, vision, life, disability, etc.)
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