Accounts Receivable Specialist

 

Kalamazoo, MI 49001

Hybrid | Full-Time
 

Our client, a growing healthcare organization, is looking for an Accounts Receivable Specialist to join their collections team supporting a subsidiary focused on auto no-fault (PIP) insurance claims. This is a great opportunity for a detail-oriented collections professional who's comfortable learning a new environment, rolling up their sleeves, and helping shape better processes as the team grows.

 

**What You'll Do**

• Analyze and resolve outstanding payment issues, determine root causes, and identify the right corrective and escalation actions

• Track and troubleshoot outstanding AR, generating aging reports on a regular cadence

• Conduct account research and analysis to resolve payment application and account discrepancies

• Review and authorize valid customer account deductions and adjustments

• Lead resolution of customer account issues from start to finish

• Work directly with insurance carriers on billing and collections for auto no-fault/PIP claims

• Partner with the existing operations team to learn current processes, then collaborate with the AR/billing team to identify areas for improvement

 

**What We're Looking For**

• Five Plus (5+) years of experience in accounts receivable, collections, or a related field

• Experience with auto no-fault/PIP insurance claims preferred

• Experience with billing and collections with insurance carriers in a case management environment preferred

• Comfortable working with AR aging reports, including manual tracking (e.g., Excel) while systems are being integrated

• Strong problem-solving skills and sound judgment on account discrepancies and adjustments

• Flexible, adaptable mindset — this is a newer function for the organization, and processes are still evolving

• Ability to work hybrid, with occasional in-office time at the Kalamazoo location as needed

 

**Details**

• Full-time, day shift

• Hybrid schedule, field location in Kalamazoo, MI 

• No travel required
  
   

Ready to join a collaborative, fast-moving team? Apply today!