Accounts Receivable Specialist

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Invoices customers for delivered goods and/or services.
• Liaises with sales and customer service team members to ensure timely payment from customers.
• Follows up with customers on overdue balances and drive collections activity, in accordance with the Company Accounts Receivable Collections policy.
• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable accurately and timely.
• Maintains the accounts receivable ledgers by customer balance. Reconcile customer accounts and resolve discrepancies.
• Maintain detailed records of customer communications regarding account status.
• Escalate high risk and/or delinquent accounts to management and other stakeholders
• Prepares supplier onboarding paperwork (e.g., credit applications) sometimes required by new customers, in partnership with sales and customer service team members.
• Resolves collections issues with customers by examining customer payment plans, payment history, credit line; when needed, coordinates contact with collections companies.
• Provides accounts receivable analysis data to Management for cash control on a weekly basis.
• Maintains detailed records of debits, credits, or other adjustments to Accounts Receivable.
• Post customer credits timely and accurately to ensure accurate statement balances.
• Ensure compliance with company policies and internal controls
• Performs other duties as assigned.

COMPETENCY OR POSITION REQUIREMENTS (knowledge, skills and abilities)

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with team members
• Excellent organizational skills and attention to detail.

EDUCATION AND EXPERIENCE (required levels)

• High school diploma or equivalent (GED) required; Associates Degree in related field preferred.
• Minimum 3-5 years of professional accounts receivable experience.
• Proficient in Microsoft Office Suite
• Experience with SAP and/or Syteline ERP systems preferred