Accounts Receivable Specialist

Schedule: Full Time | 80 hours | Mon - Fri | 8am - 4:30pm

Pay: $25-$28.50 (non-exempt) based on location, education, and experience.

Why You'll Love Working at Vivie

• Competitive pay with employer-matched retirement and pay-on-demand
• Comprehensive health and wellbeing benefits
• Generous PTO and paid holidays
• Career growth with scholarships, training, and professional development
• Work-life benefits and modern technology that make your day easier

As an Accounts Receivable Specialist, you'll play a vital role in managing billing, claims processing, and collections to maintain a solid revenue cycle across Vivie communities. With a strong focus on accuracy, compliance, and customer service, your expertise will support our mission by ensuring financial operations run smoothly, minimizing outstanding balances, and optimizing cash flow.

As an Accounts Receivable Specialist, you will:

• Manage Billing & Accounts Receivable Process - Utilize clinical and billing software to process admissions, census changes, ancillary charges, refunds, and billing. Maintain workflow accuracy between individual communities and the revenue system.
• Ensure Accurate Claims & Collections - Process and file Medicare, Medicaid, insurance, and private pay claims on behalf of Vivie communities. Follow up promptly on denied or returned claims, ensuring timely resolution to prevent revenue loss.
• Monitor & Reconcile Accounts - Review aging reports, investigate outstanding balances, and reconcile over/short payments from all pay sources. Track and report revenue cycles to meet and maintain individual community AR goals while ensuring compliance with state and federal regulations.
• Provide Expert Support - Serve as a resource for community staff, clinical teams, and administration, offering guidance on accounts receivable processes and best practices. Assist in leading collection activities for housing communities. Communiciate with residents and responsible parties for billing inquiries. Resolve account discrepancies and provide information on available financial options.
• Other Duties as Assigned - The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.

This job also requires:

• High school diploma or equivalent.
• Two years' experience in accounts receivable.
• Experience in senior housing accounts receivable preferred.
• Proficiency in long-term care billing software (PointClickCare preferred).
• Intermediate skills in Microsoft Office, with an emphasis on Excel.
• Ability to pass state mandated background check.
• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with staff, clients, and visitors.

Additional Details:

• Employment Type: Hourly, non-exempt
• Department: Finance
• Leadership Received: Manager of Revenue Cycle
• Division: Shared Services
• Travel Requirements: No
• This role does not include supervisory responsibilities.