Accounts Receivable Specialist
Hybrid: NY, NY  10018

25.00 – 27.00/hr W2

Position Overview

We are seeking an experienced Accounts Receivable Specialist to provide hands-on collections support in a technical business environment serving both buyers and sellers. The role will initially focus on high-volume transactional work, including customer outreach, balance reconciliation, and billing issue resolution. Over time, the position is expected to evolve toward reporting, analytics, and forward-looking process enhancements following the organization’s migration to a new billing platform.

Key Responsibilities

• Manage a workload focused primarily on collections and accounts receivable activities.
• Contact customers regarding outstanding balances and drive the payment process forward.
• Research account balances, reconcile discrepancies, and resolve billing issues.
• Support the Collections Lead in addressing the current volume of customer outreach and account follow-up.
• Assist with reporting and analytics related to receivables, collections, and payment activity.
• Identify opportunities to improve collections workflows and support future enhancements to the new billing platform.
• Partner with internal stakeholders in a technical environment that supports both buyers and sellers.

Qualifications

• At least 2–3 years of relevant accounts receivable, collections, billing, or accounting experience.
• Demonstrated ability to communicate professionally with customers and resolve payment or billing concerns.
• Strong attention to detail, organization, follow-through, and analytical problem-solving skills.
• Proficiency with Microsoft Excel is strongly preferred.
• A degree in accounting or a related field is preferred.
• Experience using Salesforce is a plus.
• Ability to operate beyond basic accounts receivable processing and contribute to reporting and process improvement efforts.

#INDGEN #ZR