Accounts Receivable Specialist

LHH US

Phoenix, AZ

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JOB DETAILS

SALARY

$28.84–$31.25 Per Hour

SKILLS

Accounting Close, Accounts Receivable, Accounts Receivable Processing, Billing, Business Support, Cadence, Case Management, Cash Applications, Communication Skills, Credit and Collections, Cross-Functional, Customer Escalations, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Analysis, Detail Oriented, Develop and Maintain Customers, Documentation, ERP (Enterprise Resource Planning), Establish Priorities, Finance Software, Financial Operations, Financial Trend Analysis, Internal Audit, Interpersonal Skills, Leadership, Maintain Compliance, Microsoft Dynamics, Microsoft Excel, Organizational Skills, Pivot Tables, Problem Solving Skills, Process Improvement, Reconciliation, Reporting Skills, Risk, Sarbanes-Oxley Act (SOX), Time Management, Track Customer Issues

LOCATION

Phoenix, AZ

POSTED

6 days ago

Accounts Receivable Specialist

Position Overview

LHH Recruiting is seeking a detail-oriented and proactive Accounts Receivable Specialist to join our client's team in Phoenix, AZ. This role is responsible for managing aportfolio of customer accounts to ensure timely collections, minimize outstanding balances, and maintain strong client relationships. The ideal candidate is highly organized, self-motivated, and capable of managing priorities independently in a fast-paced environment.

Key Responsibilities

Accounts Receivable & Collections

Monitor customer accounts for open balances and aging activity
Perform timely collections outreach via phone and email following established cadence
Maintain accurate documentation of all collection activities and customer interactions
Escalate delinquent or high-risk accounts as needed
Ensure proper follow-up and resolution of outstanding invoices

Billing Support & Dispute Resolution

Serve as primary point of contact for customer inquiries regarding invoices and payments
Investigate and resolve billing discrepancies or disputes in collaboration with internal teams
Work closely with operations and billing departments to ensure accuracy of invoicing

Cash Applications & Account Reconciliation

Assist with applying customer payments and reconciling accounts as needed
Identify and resolve discrepancies related to unapplied or misapplied payments
Maintain accurate customer account records

Compliance & Reporting

Document all account activity in CRM or ERP systems (e.g., Microsoft Dynamics 365)
Provide regular updates on account status and aging trends
Support month-end close activities related to receivables
Ensure compliance with internal controls and audit requirements (SOX, if applicable)

Process Improvement & Collaboration

Participate in team meetings to review aging reports and collection strategies
Collaborate cross-functionally to improve AR processes and customer experience
Work closely with leadership on high-priority or escalated accounts

Additional Responsibilities

Perform other duties as assigned to support business needs
Adhere to company policies, procedures, and code of conduct
Maintain professionalism and ethical standards in all interactions

Qualifications

Education & Experience

Associate's degree or equivalent experience preferred
3+ years of experience in accounts receivable, collections, or related function
Experience working with ERP systems (Microsoft Dynamics, Financial & Operations a plus)
Familiarity with case management or ticketing systems

Technical Skills

Strong proficiency in Microsoft Excel (Pivot Tables, formulas; Macros a plus)
Experience with CRM systems and financial software
Strong data analysis and reporting capabilities

Core Competencies

Excellent communication and interpersonal skills
Strong attention to detail and organizational skills
Ability to prioritize and manage multiple deadlines independently
Problem-solving mindset with the ability to navigate complex situations
Professionalism, integrity, and customer-focused approach
Ability to thrive in a fast-paced, high-volume environment

Pay Details: $28.84 to $31.25 per hour

Search managed by: Chris Collins

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About the Company

LHH US

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