Accounts Receivable Specialist

Position Summary

The Accounts Receivable Specialist manages customer billing and collections for construction projects. This position works with project managers, sales, and accounting to ensure invoices are accurate, payments are recorded promptly, and outstanding balances are resolved.

Key Responsibilities

• Prepare and send customer invoices, progress billings, and supporting documentation according to contract requirements.

• Track accounts receivable balances, payment due dates, retainage, and past-due accounts.

• Contact customers professionally to follow up on outstanding payments and resolve billing questions.

• Record and apply customer payments accurately to the appropriate invoices and projects.

• Reconcile customer accounts and investigate short payments, unapplied cash, and discrepancies.

• Coordinate with project managers to confirm completed work, approved change orders, and billing amounts.

• Maintain required billing documents, including purchase orders, lien waivers, and notices when applicable.

• Prepare aging reports and provide regular updates on collection activity to management.

• Support month-end close and maintain complete, organized customer records.

Qualifications

• At least 2 years of accounts receivable, billing, or collections experience; construction experience preferred.

• Experience with progress billing, retainage, and project-based accounting preferred.

• Proficiency in Excel and accounting software.

• Strong attention to detail and ability to manage multiple deadlines.

• Professional communication skills and confidence discussing outstanding balances with customers.