Accounts Receivable Specialist

Accounts Receivable Specialist

Summary of Position:

The Accounts Receivable Specialist carries primary responsibilities that include cash collections, placing collection calls; researching and resolving invoice discrepancies for correction as well as administrative duties to ensure efficient, timely and accurate payments on accounts.

Duties & Responsibilities:

• Collection efforts on all accounts over 30 days past due
• Report any situations or issues needing attention to Management
• Collaborate with other departments to gather necessary information or support for account collections
• Engage with clients through phone, email, and mail, maintaining a professional tone
• Assist and support other department needs
• Identify and research account discrepancies and adjust accordingly in timely manner
• Document information on accounts with names, numbers, and facts gathered regarding collections or invoice discrepancies and resolutions
• Acknowledge the specific responsibilities involved in safeguarding sensitive data within this role
• Performs other duties as assigned to ensure effective operation of the department and the company
• Live by and promote Verisma core values

Minimum Qualifications:

• Minimum high school diploma required or GED equivalent
• At least 2 years of recent experience in business-to-business collections
• 2 or more years in a customer service and/or accounts receivable role
• Demonstrate strong customer service skills with external customers, vendors, visitors, coworkers, and management
• Maintain concise and effective written and verbal communication skills
• Aspire to excellence in both work performance and customer service
• Exhibit courtesy in all interactions while representing the Company
• Must possess working knowledge of Microsoft Office applications
• Physical demands will require regularly sitting, standing, walking, talking, and listening; frequent use of hands and fingers for typing and reaching; occasionally lifting/moving up to 25 lbs
• Work environment will be clerical in nature with standard office equipment (computers, phones, photocopiers, filing cabinets, fax machines)