Accounts Receivable Specialist

M.A. Restoration Inc.

Accounts Receivable Specialist

Position Description

The Accounts Receivable Specialist oversees accounts receivable processes to support timely and consistent cash flow. Responsibilities include maintaining accurate financial records, communicating with clients, managing collections, generating statements, reconciling accounts, and coordinating with adjusters, mortgage companies, and homeowners. Internally, this role works closely with the Controller as well as Project Managers and Estimators.

This is a key position responsible for strengthening consistent communication with all customers, supporting positive cash flow, and operating autonomously with strong analytical and problem-solving skills. The ideal candidate will stay ahead of deadlines and maintain accurate financial records.

Responsibilities

• Represent our company with professionalism, empathy, and strong customer service skills
• Own the accounts receivable processes to ensure timely cash flow 
• Manage client-facing communications, including collections, statements, and account reconciliation 
• Communicate professionally and empathetically with homeowners, adjusters, and partners 
• Monitor unbilled revenue and ensure timely, accurate billing cycles 
• Analyze accounts and generate statements for customers and insurance companies
• Liaise with mortgage companies to facilitate timely check releases 
• Track claim status and support depreciation fund recovery 
• Educate customers on insurance billing processes 
• Resolve AR inquiries, discrepancies, and disputes promptly 
• Reconcile deposits and investigate misapplied or unidentified payments 
• Maintain accurate financial records and reporting in QuickBooks 
• Support additional accounting functions as directed by the Controller
• Utilize QuickBooks, Excel, and Word for AR functions, reporting, and documentation
  

Your compensation package includes the following: 

• Salary range: $55,000 - $65,000 per year
• Company year-end bonus.
• Health Benefits.
• Company-paid short-term and long-term disability.
• 401K.
• 40 hours of paid sick time.
• Paid vacation.