Accounts Receivable Specialist

M.A. Restoration Inc.

Accounts Receivable Specialist

About Us:

MA Restoration is a trusted restoration and construction company serving the Greater Worcester County area. With decades of experience in mitigation, insurance reconstruction, and remodeling, we take pride in delivering high-quality work and exceptional customer service. As our team continues to grow, we are seeking a detail-driven Accounts Receivable Specialist to join our office team and support our expanding operations.

Job Description:

We are looking for a professional, highly organized, and trustworthy Accounts Receivable Specialist to take ownership of our AR processes and help ensure timely cash flow. This role involves client-facing communication, outbound collection calls, multi-layered statement generation, account reconciliation, liaising with adjusters and mortgage companies, and ensuring timely, accurate financial tracking. You will work closely with our Accounting Assistant and Controller and represent M.A. Restoration with professionalism, clarity, and empathy--particularly when communicating with homeowners navigating stressful situations.

This is a key position responsible for strengthening consistent communication, supporting positive cash flow, and operating autonomously with strong analytical and problem-solving skills. The ideal candidate will stay ahead of deadlines and maintain accurate financial records.

Responsibilities:

• Make outbound collection calls in a professional, courteous manner
  
• Analyze customer accounts and generate statements for customers, adjusters, and other partners
  
• Monitor unbilled revenue and ensure timely billing cycles
  
• Serve as liaison with mortgage companies, ensuring timely check release processes
• Track claim statuses and ensure timely release of depreciation funds
• Educate customers on insurance billing processes
• Respond promptly to AR inquiries and resolve disputes
• Reconcile deposits and identify misapplied or unidentified payments
• Communicate with adjusters and homeowners regarding invoicing, claims, and payment status
  
• Support additional accounting tasks as assigned by the Controller
  
• Represent M.A. Restoration with professionalism, empathy, and strong customer service skills
  
• Utilize QuickBooks for AR functions, reporting, and documentation
  

Qualifications:

• Accounting degree strongly preferred
  
• 1-3 years of experience with Accounts Receivable, Accounts Payable, or related accounting functions
  
• Proficiency in QuickBooks, Word, and Excel
  
• Excellent written and verbal communication skills
  
• Highly detail-oriented with strong organizational and analytical thinking skills
  
• Comfortable making outbound calls and interacting with homeowners and insurance adjusters
  
• Ability to work independently, manage priorities, and maintain accuracy
  
• Professional, calm, and customer-focused demeanor
  

Compensation & Benefits:

• $50,000 - $55,000 (based on experience)
  
• Full-time in-office position
  
• Paid holidays and sick leave
  
• Health insurance coverage
  
• Matching 401(k)
  
• Additional company benefits
  

M.A. Restoration is an equal-opportunity employer and encourages individuals from diverse backgrounds to apply. We appreciate your interest in joining our team.