Accounts Receivable Specialist

We're Excited You're Here!

Looking to join a compassionate community dedicated to providing exceptional mental health outcomes? Community Reach Center is that place. We prioritize empowering individuals living with mental health conditions, engaging with partners to make a lasting impact, and caring for our team on a personal level. Our mission is to enhance community health through evidence-based practices and convenient service locations, ensuring the well-being of our consumers and communities.

At Community Reach Center, we offer more than just a job - we provide an experience that nurtures personal and professional growth. Join us and gain the skills to pursue your dreams while finding fulfillment within our team!

Employee's First Approach - 

At Community Reach Center, we prioritize an exceptional employee experience. We know that it's imperative to prioritize our employees needs first, so they can be their best selves for the mission we serve. We're eager to work with passionate, forward-thinking, talented, team members.  

The Perks -

We also believe our employees deserve an exceptional compensation and benefits package.

• Competitive compensation
• 401K with matching
• Wellness Program
• Health Insurance Reimbursement Allocation
• Medical, dental, and vision insurance
• Internal Opportunities & Free trainings
• Shift differential pay when applicable
• Bilingual stipend pay
• 24/7 Employee Assistance Program to support mental health and a balanced lifestyle
• Opportunity for cross-licensure sponsorship if eligible & applicable
• Healthy Work Life Balance
• Excellent PTO & Paid Holiday
• Tuition Reimbursement
• Loan Forgiveness options including National Heath Service Corps, Colorado Health Service Corps and Public Student Loan Forgiveness.

About the Role:

The Accounts Receivable Specialist ("Specialist") is an integral member of Community Reach Center's Finance ("Division") Division. The Specialist is responsible complete billing process including timely and accurate review of the billing and reporting including data analysis and follow-up and records payments to Consumer/Patient accounts and maintains accounts receivable records. Additionally, the Specialist will have other duties and responsibilities as determined from time to time by the Accounts Receivable Manager.

Essential Functions: 

• Conducts agency business and engages both internal and external customers in a professional and collaborative manner.
• Accurately post payments to account including apply notations to account for communication.
• Responsible for follow-up, appeals and denials of claims.
• Complete insurance eligibility and benefit verification.
• Regularly work aging and unbilled reports for payment.
• Reviews all intake and funding source information for both completeness and accuracy and provides necessary follow-up with clinical team.
• Review claims to ensure accuracy.
• Understanding of Payer Specific guidelines and billing rules.
• Statement processing.
• Processing all returned mail.
• Process credit cards payments received by mail.
• Process consumer accounts for outside collections.
• Scan all financial documentation to software system.
• Complete collections of past due fees from consumers
• Data enters financial forms and income information with minimal errors.
• Update patient demographics and insurance information.
• Answer internal and external calls and questions regarding billing inquires.
• Request, follow-up and enter prior authorizations.
• Function as a team member, giving and receiving feedback, using conflict resolution and problem-solving skills.
• Participate in Team Meetings.
• Coordinate workload with manager, seeking appropriate support as needed in reporting problems with they occur.
• Responsible for notifying consumer's providers of receipt of external documentation when appropriate.
• Requests records for consumers of Community Reach Center and its affiliates when appropriate.
• Using medical retention relevant information and individual judgment to determine whether events or processes comply with laws, regulations, and/or standards.

Qualifications:

• High School Diploma required
• 1+ years of experience in a similar role is required.
• A practical knowledge of Medicare, Medicaid and Commercial Payers regulations, medical terminology, CPT coding, ICD-9 and HCPCS as related to health care billing.
• The ability to analyze clinical information as it pertains to billing regulations.
• Communication, organization, time management and clinical skills.
• Experience working with and protecting confidential information.

Schedule: 

M-F 8-5

Pay Information:

Starting Pay Range: $24.04-$27.00 per hour

Eligible for $250/month Bilingual Stipend

Accepting Applications on an on-going basis

So-what do you think?

If you've come this far, we're eager to meet you. At Community Reach Center, our passion-driven culture demands unwavering commitment to serving our community. Your dedication to our consumers and community is paramount as we strive to make a real impact in the mental health space. We are hopeful this role will provide you with the experience to pursue your aspirations while finding fulfillment that keeps you committed to our team indefinitely.

At Community Reach Center, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health outcomes for our consumers & employees.

Community Mental Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.