Position Overview

The Accounts Receivable Specialist is responsible for processing customer payments, reconciling daily deposits, and maintaining accurate financial records. This role supports revenue recognition efforts by researching and resolving account discrepancies, coordinating with retail locations and internal departments, and ensuring timely and accurate posting of payments. The ideal candidate is detail-oriented, organized, and capable of working independently while collaborating effectively across teams.

Key Responsibilities

• Process customer payments and post daily deposits.
• Partner with retail locations to ensure all payments are accurately received, documented, and recorded.
• Review office deposit reports and reconcile daily and monthly deposit activity.
• Research and resolve customer account discrepancies, posting corrections to customer accounts and the general ledger as needed.
• Collaborate with Financial Services and other internal departments to ensure timely and accurate payment processing.
• Track and monitor bond-related expenses, fees, and associated transactions.
• Monitor and investigate non-sufficient funds (NSF) transactions and chargebacks.
• Open, sort, and distribute incoming mail.
• Download and maintain online deposit reports and related account activity records.
• Prepare monthly reports and assist with financial reconciliations.

Qualifications

Required

• Strong communication, customer service, and problem-solving skills.
• Previous experience in administrative, clerical, business support, or related roles.
• Ability to manage multiple tasks while maintaining a high level of accuracy and attention to detail.
• Proficiency with Microsoft Office applications, including Excel and Word.
• Ability to work independently with minimal supervision and as part of a collaborative team.
• Strong organizational and time management skills.
• Proficient in 10-key data entry.

Preferred