Accounts Receivable Supervisor

Location: Fremont, California

Reports To: Shared Services Senior Credit & AR Manager

Salary Range: $108,000 - $125,000

Position Summary

The Accounts Receivable Supervisor manages the day-to-day activities of the accounts receivable department, ensuring accurate invoicing, timely collections, and proper cash application. This position supervises AR staff, reviews aging reports, addresses complex customer account issues, and maintains compliance with company policies and accounting guidelines. Working closely with sales, customer service, and finance teams, the supervisor helps strengthen cash flow, reduce credit risk, and support positive customer relationships. The role also contributes to process enhancements, financial reporting, and month-end and year-end close procedures.

Key Responsibilities

• Lead, coach, and develop Accounts Receivable staff to drive high performance and continuous professional growth.
• Promote a culture of accountability, customer focus, and ongoing process improvement.
• Collaborate with Sales, Customer Service, and Operations to address and resolve billing-related issues.
• Ensure the team consistently meets departmental KPIs and established deadlines.
• Oversee the accurate and timely preparation and distribution of customer invoices.
• Evaluate billing procedures to ensure alignment with contractual terms and company policies.
• Investigate and resolve complex billing discrepancies and customer disputes.
• Maintain thorough documentation and ensure proper audit trails.
• Analyze aging reports and proactively manage delinquent accounts to minimize risk.
• Design and execute effective collection strategies to improve cash flow.
• Escalate high-risk accounts as necessary and recommend write-offs when appropriate.
• Ensure accurate and timely application of incoming customer payments.
• Supervise account reconciliations and resolve unapplied or misapplied cash.
• Review and authorize customer account adjustments in accordance with policy.
• Identify trends in past due balances and recommend corrective process improvements.
• Establish and maintain strong internal controls within the AR function.
• Streamline AR workflows to enhance efficiency and reduce errors.
• Support ERP upgrades, system implementations, and automation initiatives.
• Ensure compliance with accounting standards and internal policies.
• Assist with month-end and year-end closing activities.
• Provide audit support by preparing requested documentation and analysis.
• Generate and support ad hoc reporting requests as needed.

Supervision of Personnel

• This role will be responsible for supervision/management of the Accounts Receivable and Collections staff.

Qualifications

Required

• Bachelor’s degree in Accounting, Finance, business administration or a closely related field from an accredited institution.
• 7+ years of progressive accounting and financial leadership experience, preferably within large-scale manufacturing or complex, multi-entity environments.
• Strong in-depth knowledge and experience working with mechanics liens, regulations and enforcements.
• Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office applications (e.g., Outlook, Word, PowerPoint), with demonstrated experience utilizing ERP and other accounting/financial systems to support reporting, analysis, and day-to-day financial operations.
• Experience with full-cycle accounting within a subledger/general ledger ERP system (prefer Infor SyteLine).
• Demonstrated high level of ethical conduct, integrity, and professionalism in handling confidential financial and operational information
• Strong knowledge of U.S. GAAP, and core accounting principles within a manufacturing or site-based environment
• Proven ability to collaborate cross-functionally with Sales, Operations, Finance, Supply Chain, and site leadership to support business decision-making
• Demonstrated leadership capability, mentoring junior staff, and driving accountability across finance processes
• High level of personal effectiveness with strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced, high volume Accounts Receivable environment
• Excellent written and verbal communication skills and actionable insights for non-finance stakeholders.

Preferred

• Accounting experience in a manufacturing environment.

Location

• The position is an onsite position at our Fremont, California facilities and may require up to 10% travel to IEM facilities.

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

Recruiting Scams

Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact

Non-Discrimination Statement

IEM does not discriminate against any applicant based on any characteristic protected by law.

Privacy

Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.