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Accounts Receivable Supervisor- Physician Billing

St. Luke's University Health Network
  • Allentown, PA
    3 days ago

    Job Description

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

    HOURS:

    Full Time, Days, 40 hours/week

    Flexible times depending on business needs

    No nights, holidays, or weekends

    Based at St. Luke's Center, Allentown, PA. Hybrid remote (2 days/week) opportunity available for local (PA, NJ) candidates, after up to 6 months of on- site training, based on business needs, and at the discretion of the manager.

    Professional billing knowledge and a clear understanding of billing, denials, and working with staff and insurance companies requires. Experience in a physician group or independent practice is a plus.

    The Accounts Receivable Supervisor is responsible for recruitment, training, and coordination of the activities of the billing accounts receivable follow-up team to ensure optimal reimbursement and maximization of cash flow in accordance with Federal and state requirements and all third-party payer contracts. Assists staff in the management of the accounts receivable while optimizing payments from the third-party payers.

    JOB DUTIES AND RESPONSIBILITIES:

    • Provides direct supervision and assists billing representatives in the accounts receivable follow-up process

    • Assists in the prioritization of work for the billing office staff

    • Assists, when necessary, in the submission and follow-up of claims on a timely basis

    • Manages and/or maintains the necessary systems/equipment needed to accomplish the job duties of staff within the billing office

    • Handles or assists with training refreshers for assigned billing office staff once initially trained on the practice management software

    • Identifies system or procedural problems creating third party claim rejections. Formulates and implements plans for minimizing or eliminating these rejections

    • Generates and analyzes practice analysis and accounts receivable aging reports, targeting areas that need attention

    • Reviews third party payer reimbursement and rejection trends and revises existing in-house protocols to ensure that SPLG continues to maximize revenue

    • Responsible for the daily management, analysis and reporting of the Epic system. Supervises the billing representatives daily

    PHYSICAL AND SENSORY REQUIREMENTS:

    Sitting for up to eight hours per day, 4 hours at a time. Continuously fingering and handling for data entry, typing etc., and occasionally twisting and turning. Uses upper extremities for occasional lifting and carrying of up to 15lbs. Frequently stoops, bends, or reaches above should level to retrieves files. Hearing as it relates to normal conversation and telephone. Seeing, as it relates to normal conversation and telephone. Seeing, as it relates to general vision. Visual monotony when reading reports and reviewing computer screens.

    EDUCATION:

    High School graduate or equivalent required.

    TRAINING AND EXPERIENCE:

    A minimum of eight years physician business office experience preferred. Must possess a thorough knowledge of payor insurances and billing guidelines for all major insurances. Experience with personal computers and Microsoft Office suite of products is helpful.

    Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

    St. Luke's University Health Network is an Equal Opportunity Employer.

    Numbers & Facts

    LocationAllentown, PA
    IndustryHealthcare Services
    Company Size5,000 to 9,999 employees

    About Company

    St. Luke's University Health Network is a regional network of hospitals, physicians and other related organizations providing care primarily in Lehigh, Northampton, Monroe, Carbon, Schuylkill, Bucks, Montgomery and Berks counties in Pennsylvania and Warren County in New Jersey.

    The Network provides services at more than 150 sites. St. Luke's University Health Network is comprised of six hospital sites. The Network includes:

    • More than 80 owned physician-practice sites
    • 300 employed primary care/specialist physicians
    • Various outpatient testing and service facilities
    • Home health
    • Hospice services (inpatient and outpatient)
    • Largest ambulance provider in Bucks County and second largest in Lehigh County
    • Other related organizations
    • 57,500+ annual admissions
    • 195,000 annual emergency room visits
    • 1,325 physicians on the Medical Staff (96 percent board-certified)
    • 8,600+ employees
    • More than 1,350 volunteers

    Areas of exceptional medical expertise include:

    • Level 1 Adult Trauma Center: fully accredited by Pennsylvania Trauma Systems Foundation; 2,400+ annual trauma cases; St. Luke's 1.75 percent mortality rate represents top decile performance, significantly better than peer group as measured by National Trauma Data Bank of the American College of Surgeons; aeromedical transport services
    • Oncology: first and only cancer program in Pennsylvania to receive American College of Surgeons' highest quality recognition for three consecutive years; only Pennsylvania program to receive award in 2010; region's only fellowship-trained surgical oncologists; advanced programs for melanoma (internationally recognized melanoma investigator), lung, breast, prostate, gynecologic and gastrointestinal cancers and tumors of the brain and spine
    • Cardiology and Cardiovascular Surgery: multiple-year recipient of highest rating for cardiac bypass surgery, represents top decile performance achieved by only 10 percent of U.S. hospitals (Society for Thoracic Surgery); region's first Joint Commission certified Heart Failure Program; comprehensive surgical services excluding heart transplants
    • Neuroscience: accredited Stroke Center; additional Centers of Excellence include: Balance Center, Headache Center, Memory Disorders Center, Multiple Sclerosis Center, Sleep Disorders Center
    • Orthopaedics: advanced expertise in total joint replacement and reconstruction, computer-assisted minimally invasive surgery, primary and reconstructive surgery of the spine, sports injuries, diseases and conditions of the hand and elbow, traumatic injuries
    • Women's/Children's Health: high-risk pregnancy; the region’s busiest obstetrical service; two neonatal intensive care units; pediatric specialty care provided by St. Christopher's Hospital for Children.
    • Robotic/Minimally Invasive Surgery: one of the nation's most experienced robotic surgical teams
    • Radiology: designated international General Electric Healthcare Show Site for imaging technology; designated Breast Imaging Center of Excellence by American College of Radiology
    • Bariatric Surgery: designated Center of Excellence by American Society for Metabolic and Bariatric Surgery and Surgical Review Corporation

    St. Luke's offers an exceptional benefit plan for employees. Our values are reflected in all we do for patients, each other and the community:

    Pride - We take pride in our accomplishments and in our organization.

    Caring - We show consideration for others and their feelings. We treat others as we want to be treated.

    Respect - We recognize the value, diversity and importance of each other, those we serve and the organization.

    Accountability - We are responsible to make decisions and solve problems in a timely and effective manner.

    Flexibility - We adapt to the changing needs and expectations of those we serve.

    Teamwork - We work together to improve quality.

    The mission of St. Luke's University Health Network is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

    Skills

    • Accounts Receivableunmatched
    • Accounts Receivable Managementunmatched
    • Analysis Skillsunmatched
    • Billingunmatched
    • Cash Flowunmatched
    • Computer Skillsunmatched
    • Data Entryunmatched
    • Epic Reportingunmatched
    • Epic Systemsunmatched
    • Establish Prioritiesunmatched
    • Healthcareunmatched
    • Healthcare Providersunmatched
    • Healthcare Reimbursementunmatched
    • Insuranceunmatched
    • Medical Officeunmatched
    • Microsoft Officeunmatched
    • Nursingunmatched
    • People Managementunmatched
    • Practice Management Softwareunmatched
    • Procedure Developmentunmatched
    • Reimbursementunmatched
    • Revenue Growthunmatched
    • Staff Trainingunmatched
    • Systems Administration/Managementunmatched
    • Systems Maintenanceunmatched
    • Third-Party Payerunmatched
    • Time Managementunmatched
    • Typingunmatched

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