Accounts Receivable, Accounts Receivable Management, Business Development, Cellular Telephone, Coaching, Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Satisfaction, Customer Service Management, Customer Support/Service, Documentation, Gross Margin, Landscaping, Laptop PC, Leadership, Medications, Office Equipment, Operations Management, Presentation/Verbal Skills, Property Maintenance, Quality Management, Record Keeping, Sales, Sales Management, Sales Operations, Service Delivery, Site Evaluation, Team Player, Telesales, Time Management, Willing to Travel, Writing Skills
Acount Manager
Location: Sheridan, CO, United States
Date Posted: Jun 23, 2026
Req number: JR14895
Job Type: Regular Full Time
Pay Range:
$68,000 - $75,000
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Description
The Best Teams are Created and Maintained Here.
Job Summary
- The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.
Duties and Responsibilities:
- Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio
- Develop accurate estimates and takeoffs for both new and existing clients as needed
- Deliver timely bid proposals and designs for enhancement projects.
- Generate referrals from existing client base and communicate leads to Business Developer
- Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact
- Conduct regular site walkthroughs with clients to ensure quality and service expectations are met
- Lead and facilitate the resolution of client concerns or issues
- Ensure timely account renewals within the assigned client portfolio
- Proactively assess and address site enhancement needs during visits
- Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations
- Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met
- Support hiring, training, and coaching of field crews for the assigned portfolio
- Promote and enforce safety policies and procedures
- Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services
- Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings
- Maintain proper account documentation and notes in the CRM system
- Monitor and maintain satisfactory accounts receivable levels
- Coordinate with the Branch Administrator to keep client records and contact information current
- Perform additional duties as assigned by the Branch Manager
Education and Experience:
- Associate's or Bachelor's degree in a business-related field, or equivalent experience in a customer-focused service industry
- Minimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace.
- Strong written and verbal communication skills.
- Demonstrated leadership and coaching abilities
- Ability to foster collaboration and teamwork
Physical Demands/Requirements:
- Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools
- Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time
- Customarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or contracts for BrightView's services
- Ability to travel by car, train, and plane
- Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours
- Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur
Work Environment:
- Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week
- Field-based position, a combination of office and customer-facing
BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.
This job description is subject to change at any time
Compensation Pay Range:
$68,000 - $75,000
BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.
It's Not Just a Team. It's One BrightView.
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