Acquisitions Specialist – Service Focused with Sales Opportunity
Linda MacDonald State Farm
2645 Cleveland Ave NW
Canton, OH 44709-3301
Full-Time | In-Office
Deliver Great Service. Build Relationships. Grow Into Sales.
Linda MacDonald State Farm is seeking a service-driven Acquisitions Specialist who enjoys helping people, building relationships, and is open to growing into a sales-focused role. This position is ideal for someone who leads with customer care, communicates effectively, and can identify opportunities to recommend additional coverage when it benefits the customer.
If you are customer-focused, organized, and motivated to grow within the insurance industry, this is an excellent opportunity to build a long-term career in a supportive agency environment.
Licensing Requirement (Job Contingent)
This position is contingent upon obtaining required insurance licenses.
• Property & Casualty license must be obtained prior to your Day 1 start (full support provided)
• Life & Health license must be obtained within 90 days of your start date
• We provide guidance, resources, and support to help you successfully complete the licensing process
Role Overview
As an Acquisitions Specialist, you will focus on customer interaction, outreach, and relationship-building, while supporting agency growth through thoughtful, needs-based conversations. This role starts with a strong service foundation and includes the opportunity to develop sales skills over time.
Success in this role is measured by customer engagement, activity, and contribution to both service and growth initiatives.
Key Responsibilities
Engage with prospective and existing customers through calls, emails, and outreach
Provide a positive, helpful customer experience in every interaction
Build and maintain relationships to support long-term retention and trust
Follow up on leads, referrals, and marketing opportunities
Assist in identifying customer needs and recommending solutions when appropriate
Schedule appointments and support agency growth initiatives
Maintain accurate records of customer interactions and activity
Collaborate with team members to support office goals and customer satisfaction
Ensure compliance with agency standards and applicable regulations
Qualifications
Strong customer service mindset with excellent communication skills
Ability to build relationships and establish trust quickly
Organized and detail-oriented with strong multitasking abilities
Comfortable engaging in conversations and learning sales skills
Positive, team-oriented attitude
Ability to work in a fast-paced environment
Prior customer service, outreach, or sales experience preferred
Ability to meet licensing requirements outlined above
What We Offer
Competitive base salary plus performance-based incentives
Full support through the licensing process
Ongoing training and professional development
A collaborative, service-focused team environment
Opportunities to grow into a sales-focused role within the agency
Equal Opportunity Employer
Linda MacDonald State Farm is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.
Ready to Start a Career with Growth Potential?
If you enjoy helping people, building relationships, and are interested in growing into a sales role, apply today to join Linda MacDonald State Farm.