Acquisition Specialist – Service & Sales Focus Nick Romo State Farm Agency
Serve your community. Drive new business. Build your career.
At Nick Romo State Farm, growth starts with trust. We believe the strongest customer relationships begin with meaningful conversations—listening first, understanding needs, and confidently recommending solutions that truly protect people. If you’re motivated by goals, energized by connecting with others, and proud to represent a brand that makes a difference, this role may be a great fit.
We are seeking an Acquisition Specialist to focus on new customer outreach while delivering a high level of service throughout the sales process. This is a hybrid service and sales role where education, relationship-building, and results go hand in hand.
You May Be a Great Fit as an Acquisition Specialist if:
You’re the person people trust when life goes sideways—calm, steady, and solutions-oriented
You care deeply about your community and providing service that creates real value
You naturally build rapport and earn trust quickly
You listen first, then guide—helping customers feel understood while confidently recommending coverage
You’re motivated by goals and growth and enjoy turning needs-based conversations into confident buying decisions
What You’ll Do:
Engage with prospective and existing customers through calls, emails, and follow-up conversations
Respond to inquiries and provide prompt, professional service throughout the sales process
Conduct coverage conversations to identify customer needs and recommend appropriate insurance solutions
Manage new business opportunities from initial contact through policy issuance
Support policy changes, renewals, and account questions as relationships develop
Maintain accurate documentation and follow-up activity in agency systems
Collaborate with team members to support acquisition and growth goals
Operate in compliance with all office procedures and regulatory guidelines
What You Bring:
Strong communication and relationship-building skills
A service-oriented mindset with confidence in discussing products and coverage
Organized, detail-oriented, and able to manage multiple priorities
Comfort initiating conversations and building relationships with new customers
Prior experience in insurance, sales, marketing, or customer service preferred
Willingness to obtain Property & Casualty and Life & Health licenses (full support provided)
Why Join Nick Romo State Farm:
Competitive compensation with performance-based bonuses
Licensing support and paid training
Clear growth path within a successful, community-focused agency
Supportive, team-oriented culture that values initiative and results
The opportunity to make a meaningful impact while growing your career
If you’re ready to combine service, sales, and growth, apply today.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.
Numbers & Facts
Location
Ithaca, NY
Job Type
Full-time
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer Retention/Renewalunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Insuranceunmatched
Insurance Salesunmatched
Licensingunmatched
Marketingunmatched
Multitaskingunmatched
Needs Assessmentunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Professional Servicesunmatched
Regulationsunmatched
Salesunmatched
Sales Prospectingunmatched
Team Playerunmatched
Training/Teachingunmatched
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