ACS - CORA Responder

ACS - CORA Responder

Salary

$70,054.40 - $72,280.00 Annually

Location

Albuquerque, NM

Job Type

Full Time

Job Number

2700174

Department

Community Safety Department

Division

CM-Special Operations

Opening Date

08/19/2026

Closing Date

9/3/2026 11:59 PM Mountain

Bargaining Unit

NU

• Description
• Benefits
• Questions

Position Summary

The Community-Oriented Response and Assistance team is a multidisciplinary group of first responders and mental health professionals who organize outreach to communities affected by tragedy and violence in Albuquerque. CORA begins outreach within a 72-hour window after the incident; identifying the area affected, reaching out to community leaders, organizing a meeting or alternative method of outreach and connection. CORA Responder coordinates the outreach effort, finalizes scheduling and, sends out invitation to appropriate parties. Helps facilitate the discussion. At the event, provides education on grief and trauma. Explains what individuals can expect while processing the event and how to connect to resources. Provides resource guides and soft transfers to mental health providers.

This is a safety sensitive position subject to random drug/alcohol testing.

Work under potentially abusive, hazardous, or emergency conditions.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job. Job Descriptions are not intended to reflect all duties performed within the job.

Essential and Supplemental Functions

ESSENTIAL FUNCTIONS: Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

• Plan, develop and coordinate behavioral health and social service projects.
• Develop and coordinate the implementation of goals and objectives; establish schedules and methods for providing assigned program services; recommend, review and implement policies and procedures.
• Develop practical procedures necessary for the collection, scanning, filing and management of program data and/or project information; analyze the validity of program data and ensure accuracy and completeness of the data and/or project information maintained in database.
• Plan, develop and coordinate behavioral health and social service projects to align with the Fire Department, Police and Violence Intervention Program (VIP).
• Oversee and coordinate, planning, scheduling, monitoring and management of all aspects of program.
• Educate on the cycle of grief and the short and long-term impact of trauma.
• Connect families and communities to mental and behavioral health resources.
• Evaluate a wide range of crisis issues and supply appropriate information and referral services to resolve problems.
• Coordinate and oversee needs assessments to identify department and special program training needs.
• Coordinate external contracts and memorandum of understanding for departmental projects involving other public agencies.
• Participate in intra-departmental and agency task forces and work groups.
• Maintain contact with civic groups, social services organizations, and other professionals, make presentations to local providers and civic groups..

SUPPLEMENTAL FUNCTIONS:

• Maintain awareness of new developments in the assigned field; incorporate new developments as appropriate into programs.
• Perform related duties and responsibilities as required.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Bachelors degree from an accredited college or university in social work, psychology, public administration, public relations, sociology, education, or related field; and

Three (3) years of experience working with community programs, social services, victim assistance, law enforcement, crisis intervention or mental health support services.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Drivers License, or the ability to obtain by date of hire.

Possession of a City Operators Permit (COP) within six (6) months from date of hire.

Successful completion of a security background check conducted by the Criminal Justice Information Services (CJIS) of the Federal Bureau of Investigations (FBI)

Must have the ability to work flexible hours, including evenings, weekends and holidays.

Bilingual (Spanish/English) preferred.

Working Conditions

Environmental:

Primarily be assigned to the field with occasional office reporting; exposure to computer screens.

Physical:

Essential and supplemental functions may require physical condition necessary for standing, walking, kneeling, crouching, and climbing for extended periods of time. When necessary, must be able to operate while wearing PPE, such as Body Armor, gloves, mask and protective outer clothing.

Total Rewards. Total You.

The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state's public retirement system (PERA), with the City paying up to 75 percent of the employee's contribution. That's higher than any other contribution rate in the state of New Mexico!

Paid holidays? Check

Paid parental leave? Check

Paid birthdays off? Check

Vacation and sick leave starting Day 1? Check and check

Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is committed to equipping our employees with tools to better their lives and grow their careers while serving their community.

Total Rewards - City of Albuquerque

Fire Department

Albuquerque Police Department

01

Are you able to work flexible hours, including evenings, weekends, and holidays as required?

• Yes
• No

02

Do you possess a valid New Mexico Drivers License, or have the ability to obtain by date of hire (attach a copy of your Drivers License)?

• Yes
• No

03

Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).

• No High School Diploma
• High School Diploma or GED
• Non/degree accredited- Some College
• Associates
• Bachelors
• Masters
• Juris Doctorate
• Doctorate

04

Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.

• No experience
• 1 to less than 6 months
• 6 to less than 12 months
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years to less than 11 years
• 11 years to less than 12 years
• 12 years to less than 13 years
• 13 or more years

Required Question

Employer City of Albuquerque

Address 400 Marquette N.W.

Albuquerque, New Mexico, 87103

Phone 505 768-3700

Website http://CABQ.GOV