The Program Coordinator works with the Resident Services team to primarily ensure the successful and smooth operations of programs across Simon C. Fireman Community (SCFC). The Program Coordinator is responsible for planning and coordinating programs that are educational, recreational, cultural, social, and/or multigenerational in nature. The Program Coordinator is responsible for upholding and delivering the highest Hebrew SeniorLife (HSL) and industry standards with regards to safety, professionalism, service and quality of care for residents.
II. Job Responsibilities:
Plans and coordinates programs that are educational, recreational, cultural, social, and or mutigenerational in nature
Designs, develops and distributes monthly and weekly calendars, promotional flyers and other forms of communication for activities and events
Conducts annual Community Life Survey and maintains flexibility to alter plans when activities are not engaging the participants’ interest
Plans and implements community outreach events
Works intra- and inter- departmentally to promote special events
Encourages member involvement in program planning and implementation through committee process and recognition activities
Interacts with residents, families, guests and staff in a positive, supportive way
Meets with colleagues (internally and externally) to garner ideas, entertainment possibilities, etc.
Ensures timely response to vendor inquiries
Coordinates the set-up and breakdown of activities and events campus-wide, and facilitates effective cross-departmental planning to ensure success
Implements community outreach and multigenerational programs and events
Holds program meetings open to all residents to both evaluate current programs and plan future programs in collaboration with the residents
Works collaboratively with all housing interdisciplinary team members (social services, nursing, etc.)
Works with other departments of HSL to share resources and build community
Collaborates with staff to ensure community building between all buildings
Assesses residents’ needs, culture, interests and abilities; monitors safety and well-being, and assists residents in pursuing opportunities and achieving life objectives
Helps set a tone of inclusion and warmth in the resident community
Develop and maintain partnerships with colleges, museums, and local town programs to enhance cultural and educational programming within SCFC
Uses creative problem-solving to resolve conflicts and meets the needs of residents
Works within established safety guidelines, enforces house rules, and actively promotes health and safety
Handles all equipment and tools properly, maintains a clean and sanitary work area, and actively promotes safety within Simon C. Fireman Community
III. Core Competencies:
Commit to the organization’s core values of respect, dignity and empowerment.
Able to form trusting relationships with residents, families, and team members.
Work collaboratively with colleagues, both within and outside the HSL continuum.
Listen attentively; speak respectfully; maintain confidentiality. Promote an “emotional” connection.
Provide the highest quality of preparation and presentation.
Have a “can-do” service mentality.
Accept responsibility for all tasks assigned.
Participates in department meetings as required.
Follows the rules as set by HSL employee Handbook
Performs other related duties as required or directed.
IV. Qualifications:
Bachelor’s degree or equivalent amount of commensurate experience.
Must be creative, energetic, patient, sensitive and professional
Compassion for and desire to work with a senior population
Excellent organization and interpersonal skills. Must have ability to innovate, think strategically and conceptually, manage multiple projects simultaneously and handle even difficult situations
Must be a professional, proactive, collaborative, conscientious and results-oriented individual. Must have an optimistic and positive demeanor, excellent oral and written communication skills, good intuition and sound judgment. Must be motivated to learn and flexible to change.
Computer literacy; experience with Windows, Word, PowerPoint and Excel
Ability to work some weekends and evenings as necessary, and pride in properly completing tasks
IV. Physical Requirements/Environmental Conditions:
Must be able to lift, push and pull 25 pounds.
Must be able to stand during scheduled work times.
Remote Type:
On-site
Salary Range:
$22.34 - $31.27
Numbers & Facts
Location
Randolph, Massachusetts
Salary
$22.34–$31.27 Per Hour
Skills
Alliance/Partner Managementunmatched
Communication Skillsunmatched
Community and Social Servicesunmatched
Computer Skillsunmatched
Firefightingunmatched
Flyersunmatched
HSL Color Spaceunmatched
Industry Standardsunmatched
Interpersonal Skillsunmatched
Lift/Move 25 Poundsunmatched
Microsoft Excelunmatched
Microsoft PowerPointunmatched
Microsoft Windows Operating Systemunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Needs Assessmentunmatched
Nursingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Program Evaluationunmatched
Program Planningunmatched
Project/Program Coordinationunmatched
Project/Program Managementunmatched
Quality of Careunmatched
Safety/Work Safetyunmatched
Social Workunmatched
Team Playerunmatched
Time Managementunmatched
Writing Skillsunmatched
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