ADA Case Manager II

University of Florida

Gainesville, FL

JOB DETAILS
SALARY
$61,000–$70,000 Per Year
SKILLS
Ada Programming Language, Administrative Skills, Americans with Disabilities Act (ADA), Best Practices, Case Management, Communication Skills, Continuous Improvement, Cross-Functional, Data Analysis, Data Collection, Database Management Software/Systems (DBMS), Decision Support, Disability Accommodations, Documentation, Documentation Plan, Federal Laws and Regulations, Identify Issues, Leadership, Maintain Compliance, Metrics, Organizational Skills, People Management, Plan Meetings, Presentation/Verbal Skills, Procedure Development, Process Management, Regulations, Reporting Skills, Risk Analysis, Risk Management, State Laws and Regulations, Time Management, Trend Analysis, Writing Skills
LOCATION
Gainesville, FL
POSTED
30+ days ago

Classification Title:

Compliance Analyst II

Classification Minimum Requirements:

Bachelor's degree in an appropriate area and two years of experience in appropriate area; or an equivalent combination of education and experience.

Job Description:

Compliance Review & Case Management

  • Review and process notifications from multiple systems to conduct routine ADA compliance assessments
  • Make determinations regarding risk mitigation actions or escalation to leadership, as appropriate
  • Document findings and ensure proper case resolution in accordance with established procedures
  • Serve as a point of contact for employees requesting reasonable accommodations under the direction of the Director and Senior Director, Compliance/ADA-504 Coordinator (Senior Director)
  • Assist with coordinating the interactive process in accordance with established ADA procedures
  • Review accommodation requests and supporting documentation for completeness and compliance with UF policies
  • Coordinate meetings, information sessions, and communications with employees, supervisors, UFHR, and other campus partners
  • Document meetings, discussions, case management and other activities taken throughout the interactive process and the management of employee accommodation cases.
  • Draft accommodation-related documentation for review and approval
  • Assist with monitoring implementation of approved accommodations
  • Maintain accurate, confidential electronic case files, logs and tracking records

Records Management & Documentation

  • Maintain and update compliance records, including case files, logs, and compliance calendars
  • Ensure accuracy, completeness, and timely entry of all compliance-related documentation
  • Prepare and organize documentation for audits, reviews, and reporting purposes
  • Review ADA-related files to confirm required documentation and case notes are present, and that other identified steps have been completed.
  • Compile documentation and data in support of appeals, compliance reviews, audits and assessments.
  • Generate routine reports related to accommodation requests, case activity and compliance metrics.

Risk Evaluation & Solution Support

  • Evaluate basic compliance concerns and identify potential risks
  • Propose solutions to senior staff and program leadership for consideration
  • Assist with the implementation and monitoring of approved mitigation strategies

Reporting & Data Support

  • Gather and compile data for compliance reports and enterprise initiatives
  • Assist in tracking trends, identifying recurring issues, and supporting continuous improvement efforts
  • Provide documentation and data summaries to support leadership decision-making

Administrative & Program Support

  • Prepare and route documents and mitigation plans for leadership review and approval
  • Perform administrative duties in support of the ADA compliance program
  • Maintain confidentiality and ensure adherence to privacy standards

Expected Salary:

$61,000-$70,000

Required Qualifications:

Bachelor's degree in an appropriate area and two years of experience in appropriate area; or an equivalent combination of education and experience.

Preferred:

  • Experience working with ADA compliance, disability services, or accessibility programs
  • Familiarity with federal and state regulations such as ADA and Section 504
  • Experience handling compliance reviews, case management, or regulatory tracking systems
  • Knowledge of accessibility standards and best practices (e.g., digital, physical, programmatic access)
  • Experience analyzing compliance data and identifying trends or risks
  • Strong written and verbal communication skills, especially for preparing documentation and reports
  • Experience collaborating with cross-functional teams or supporting enterprise-wide initiatives
  • Proficiency with databases, case management systems, or compliance tracking tools
  • Ability to interpret policies and apply them to routine compliance scenarios
  • Strong organizational skills with the ability to manage multiple cases or deadlines

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter, resume, and three professional references. Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: No

About the Company

U

University of Florida