Move forward with us! At NJ TRANSIT, youll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time-and were looking to hire talented folks with a commitment to excellence to make it all possible.
Roles & Responsibilities:
Analyzes, evaluates and tracks employees requesting ADA from submission through case closeout
Receives and processes all ADA requests for review in accordance with SOP
Review ADA requests for completeness prior to forwarding for medical necessity determination
Communicates with treating provider(s) regarding requests for medical information
Communicates with requesting employees as necessary
Works under the direction of and in assistance to the licensed clinical evaluator
Maintains accurate case tracking and diary system to ensure adherence to applicable deadlines.
Maintains efficient ADA filing system of all cases
Acts as a primary point of contact for internal and external customers regarding policy and procedures
Stays abreast of, understands and disseminates industry standards, regulations, guidelines and developments
Participate in interactive process committee meetings as requested
Other duties as assigned
Education, Experience and Qualifications:
High School Diploma required
College Degree strongly desired
Prior experience with ADA laws, rights, regulations and guidelines preferred
Experience communicating directly with patients, providers and office staff required
Experience handling confidential health information required
Knowledge and Skills:
Knowledge of medical terminology-strongly preferred
Proficient use of computers and software - specifically Microsoft Office Suite required
Strong interpersonal communication skills - must be able to interact effectively with internal and external customers.
Excellent organization, administrative and multi-tasking skills
Excellent written and oral communication skills
Able to work independently and prioritize work accordingly